Quick Summary
- Lead the design and implementation of performance measures, evaluation frameworks, and reporting systems for statewide aging programs.
Expert‑level experience administering or analyzing large‑scale performance reporting systems,
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
This role strengthens federal reporting systems and modern data infrastructure, including dashboards and visualization tools that support continuous quality improvement. It collaborates with leadership, Area Agencies on Aging, and external partners to ensure data accuracy, accessibility, and meaningful use across the aging services network.
Key Duties Include:
- Lead the design and implementation of performance measures, evaluation frameworks, and reporting systems for statewide aging programs.
- Analyze complex datasets to assess program effectiveness and generate insights that inform planning and operational decisions.
- Maintain and enhance federal reporting systems, including data processes associated with the Older Americans Act Performance System.
- Develop and manage dashboards, visualization tools, and other data infrastructure to support continuous quality improvement.
- Review and interpret data to produce clear recommendations, reports, and presentations for leadership and partners.
- Coordinate evaluation activities that support the Multisector Plan for Aging by tracking indicators, assessing progress, and identifying system‑level improvement needs.
- Collaborate with Area Agencies on Aging and external partners to ensure data accuracy, consistent reporting, and effective information sharing.
- Guide internal teams on performance management methodologies and provide technical expertise in evaluation and data analysis.
- Support strategic decision‑making by interpreting outcomes and emerging trends within statewide aging programs.
Requirements
~1 min readSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Planner:
Master's degree in public or human service administration or human services programmatic field from an appropriately accredited institution, and three years of human service experience, two of which must have been in human services program planning
OR
Bachelor's degree from an appropriately accredited institution, and five years progressive administrative or consultative experience in a human service program, two of which must have been in human service program planning
OR
An equivalent combination of education and experience
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Location & Eligibility
About this job
- Pay per year
- $63,927–$111,871 a year
- 30% above the $67,500 median for Other jobs on Jobera (121,957 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- October 21, 2026
- First seen
- October 21, 2026
- Last seen
- October 21, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 63%
- Scored at
- October 21, 2026
Signal breakdown
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