General Manager

 

Showpo is the Australian owned, global, social media led ecommerce brand, redefining fashion retail for the new generation.

 

Showpo was established in Sydney in 2010 from our Founder & CEO Jane Lu's garage. Fast forward to now, we have disrupted the traditional retail model, are a global fashion destination and one of Australia's home grown true global success stories. We pride ourselves on empowering women worldwide and being one of Australia's largest and most successful social media brands.

 

 

This is an exciting, newly created and rare opportunity to take the commercial lead of an established, founder-led global fashion brand and have genuine impact on the next stage of our growth.

Working closely with our CEO (founder) and Executive Director, you'll own the commercial direction and execution of the business across Product, Marketing & Brand, Digital & eCommerce and Operations.

At the heart of this role is our product and customer proposition. You'll define what we sell, who we're selling to and how we bring it to market, ensuring Showpo continues to deliver fashion our customers love, at the right price and provide an exceptional customer experience from the first touch point through to order delivery.

You'll bring together our senior functional leaders behind one clear commercial strategy, balancing creative instinct with data, brand ambition with profitability, and long-term growth with day-to-day performance.

Shape our product and customer strategy: Own and evolve Showpo's product proposition, using customer insights, trend intelligence and commercial performance to drive a compelling, differentiated assortment.

Drive global commercial performance: Take ownership of revenue, margin, inventory productivity and profitability across our key international markets, including Australia, the US and UK.

Lead our product-to-market engine: Bring Buying, Design, Planning, Creative, Marketing and Digital together to accelerate speed-to-market, identify emerging trends and create winning products.

Champion our brand: Ensure our brand, campaigns and customer experience remain culturally relevant, creatively strong and commercially effective.

Accelerate digital growth: Lead our eCommerce and digital performance strategy, driving profitable customer acquisition, retention, conversion and lifetime value.

Oversee operational excellence: Ensure our global supply chain, fulfilment partners and customer operations support a seamless customer experience and scalable growth.

Lead and develop exceptional teams: Inspire, coach and challenge senior functional leaders, building a high-performing, accountable leadership team.

Turn strategy into action: Establish clear priorities, make commercially sound decisions, remove barriers and ensure the business delivers against its ambitions. 

Genuine ownership and influence: A senior leadership role with real decision-making authority and accountability for business performance.

Direct access to our founders: Work closely with ambitious, entrepreneurial leaders who value fresh thinking, commercial challenge and action.

Global impact: Shape the product, brand and commercial strategy across multiple international markets.

A creative, fast-paced environment: Where great ideas are encouraged, decisions move quickly and your contribution is visible.

The opportunity to build: Develop talented leaders, strengthen how we operate and help position Showpo for its next phase of growth.

Please note we are open to overseas applicants with relocation and visa support available for the right candidate.

 

Are you our new General Manager? Click "Apply" to find out more!