Product Manager - Automotive & AI Products

Australia·Melbournemid

Product ManagementProduct Manager

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Quick Summary

Key Responsibilities

Define the strategy and roadmap for Operator and our automotive AI products in Australia Set goals and metrics, and track adoption,

Technical Tools

Product ManagementProduct Manager

At Podium, we build an AI Workforce that helps local businesses turn every conversation into revenue. More than 60,000 businesses across Auto, Home Services, and Aesthetics trust Podium to drive growth 24/7, from capturing new leads to re-engaging past customers.

Two and a half years ago, we made a deliberate shift from building software for local businesses to building AI Employees that work for them. Every local business struggles to answer every call, lead, and follow-up. Our AI Operating System and AI Workforce fill that gap. We’ve crossed $150M in AI ARR, deployed more than 20,000 AI Employees, and helped customers generate over $13B in revenue.

Inc. Magazine named Podium the Best AI Implementation, OpenAI highlighted us for building AI Agents that drive revenue, and G2 ranked us the #1 AI Agent for Business Operations.

Podium is AI-native in every sense. We build AI for our customers, we build AI tools for ourselves, and we use AI in every role across the company.

We hire exceptional people, hold them to high standards, and give them room to make an impact. We look for people who are all-in on AI and eager to stay on the cutting edge, both in what we build for customers and in how they operate day to day. If you’re hungry for growth, aligned with our operating principles, and ready to get to work, you won’t find a better place to accelerate your career.

About the Role

~1 min read

Podium is hiring a Product Manager to own our automotive products in Australia, including Operator, our AI-powered employee, and the next wave of AI products for dealerships. You’ll shape how AI helps dealers respond faster, convert more enquiries and deliver a better customer experience, working closely with engineering, design, data, sales and customer success.

Responsibilities

~1 min read

→Define the strategy and roadmap for Operator and our automotive AI products in Australia
→Set goals and metrics, and track adoption, conversion and revenue impact for dealers
→Define how AI handles automotive scenarios such as vehicle enquiries, test drive bookings and service appointments, including quality and escalation to human staff
→Work with data and engineering teams to evaluate AI performance and prioritise improvements
→Conduct weekly user research with dealer principals, sales, BDC and service teams
→Communicate goals and results to the executive team and across the company

3-5 years of product management experience in a fast-paced environment
Experience on messaging platforms or tools and growing user adoption
Experience shipping AI, LLM-based or automation products, or a strong understanding of how they are built and evaluated
Strong grounding in customer research and prioritisation
Ability to communicate and present across multiple levels of leadership
Right to work in Australia