Manager - Product & Solutions - Logistics - SCO

Key responsibilities    Solution Development & Execution
•    Design warehouse layouts, MHE deployment, automation fitment, and resource planning based on customer requirements and throughput data.
•    Prepare and submit cost-effective and executable solutions for RFQs, renewals, and proactive proposals.
•    Create detailed solution documentation including flowcharts, SLAs, SOPs, cost build-ups, and commercial inputs.
•    Ensure alignment with operational feasibility and profitability benchmarks.
Data Analysis & Tool Use
•    Analyse historical volume and transaction data to size operations and define resource plans.
•    Use tools for space utilization, slotting, and productivity estimation to build optimized solutions.
•    Develop internal benchmarks to support design and pricing decisions.
Customer Engagement
•    Participate in customer discussions, whiteboarding sessions, and solution workshops to translate needs into viable solutions.
•    Present solutions to internal and external stakeholders as required.
Cross-Functional Collaboration
•    Work with sales, pricing, operations, automation, and procurement teams to build viable and margin-aligned solutions.
•    Support handover to implementation team’s post-win.
Solution Governance & Agility
•    Contribute to improved solution win rates by tracking solution performance and conversion.
•    Maintain documentation and reusable elements to support future solutioning.
•    Stay agile and flexible to work across different projects and segments based on business priorities.

QUALIFICATIONS AND COMPETENCIES    

•    Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.
•    7–15 years of experience in Contract Logistics / Warehousing solution design.
•    Prior experience in designing solutions for FMCG, FMCD, Retail, or E-commerce clients is essential.
•    Strong skills in MS Excel, AutoCAD, and warehouse design tools.
•    High attention to detail, ability to meet tight timelines, and strong commercial acumen.
•    Demonstrated ability to adapt quickly and manage multiple solutioning priorities.