Commis de Rang - Villa San Michele, a Belmond Hotel

Villa San Michele, a Belmond hotel nestled in the Fiesole hills, overlooking Florence, is seeking a Commis de Rang to join its team. In this role, you will be a key player in delivering extraordinary luxury dining experiences that reflects the unparalleled charm and sophistication of our luxury property.
Key responsibilities include:

Assisting the Chef de Rang in table setup, ensuring all cutlery, glassware, and crockery are impeccably presented Serving water, bread, and other accompaniments to guests promptly and attentively Delivering dishes from the kitchen to the dining room, ensuring proper presentation and temperature Clearing plates, glasses, and cutlery from tables during meal service, keeping the dining area clean and organized Restocking service stations with necessary supplies, such as clean linen, crockery, and condiments Assisting in the efficient re-setting of tables for new guests and according to standards Polishing cutlery and glasses to ensure an impeccable appearance Learning and understanding menu items, ingredients, and preparation methods to effectively support the Chef de Rang Responding to basic guest requests and referring more complex inquiries to the Chef de Rang Collaborating as a team member with all front-of-house and kitchen staff to ensure impeccable service

• Effective Communication: Communicate clearly and appropriately (both verbally and non-verbally), positively impacting your role and the business. Use and interpret non-verbal behaviours to enhance understanding;
• Emotional Intelligence: Demonstrate sensitivity to the needs and emotions of guests and colleagues, adjusting your style accordingly. Manage your own emotions in challenging situations;
• Collaboration: Work willingly as a team player. Share information and skills and actively seek and provide feedback;
• Drive Results: Provide genuine and consistent high levels of service by anticipating and exceeding the expectations of guests and colleagues. Show a can-do attitude and a sense of urgency in taking ownership of tasks and responsibilities;
• Adaptability: Identify when a different approach is needed and offer solutions. Be open to trying and adopting new ways of doing things. Think before acting;
• Global Perspective: Treat everyone with respect and inclusiveness regardless of position, level, or background