Transformation & Business Analyst

• Support senior analysts in evaluating business opportunities and market expansion initiatives

• Assist in developing recommendations by conducting research, gathering data, and analyzing industry trends

• Help identify risks, opportunities, and potential solutions through structured problem-solving approaches

• Participate in client meetings and contribute to presentation development

• Identify and analyze business pain points through stakeholder interviews, process observation, and data analysis

• Support root cause analysis initiatives using structured methodologies to uncover underlying issues

• Assist in designing process improvements and solutions that address identified problems

• Help develop workflows and procedures that streamline operations and eliminate inefficiencies

• Support the implementation of new processes and monitor their effectiveness

• Document current state processes and design future state solutions

• Support technology implementations by gathering and documenting business requirements

• Assist in user acceptance testing (UAT) and quality assurance activities

• Help translate business needs into functional specifications working alongside technical teams

• Support process improvement initiatives and workflow optimization projects

• Track project milestones, deliverables, and key performance indicators

• Assist in managing project documentation and maintaining organized records

• Help coordinate cross-functional teams and facilitate communication between stakeholders

• Analyze business data to identify trends, patterns, and insights

• Create reports and dashboards to support decision-making

• Support the development of business cases and analytical frameworks

• Assist in developing metrics and KPIs for business performance measurement

• Apply foundational BA techniques including stakeholder analysis, requirements elicitation, and gap analysis

• Utilize process modeling tools (process flows, swimlane diagrams, value stream mapping)

• Support data modeling and documentation using techniques such as entity relationship diagrams

• Assist with business rules analysis and decision modeling

• Apply problem-solving frameworks including root cause analysis (5 Whys, Fishbone diagrams)

• Support risk analysis and impact assessment methodologies

• Use prioritization techniques (MoSCoW, Kano model) for requirements and solution evaluation

• Bachelor's degree in Business, Economics, Engineering, or related analytical field

• Strong analytical and problem-solving skills with attention to detail

• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

• Excellent written and verbal communication skills

• Ability to work independently and take ownership of assigned tasks

• Demonstrated project management capabilities through internships, coursework, or extracurricular activities

• Understanding of fundamental business analysis concepts and techniques

• Experience with data analysis tools (SQL, Tableau, Power BI)

• Previous internship experience in consulting, strategy, or business analysis

• Familiarity with project management methodologies (Agile, Waterfall)

• Knowledge of business process mapping tools (Visio, Lucidchart, or similar)

• Understanding of process improvement methodologies (Lean, Six Sigma basics)

• Exposure to requirements management tools (JIRA, Azure DevOps, or similar)

• Basic knowledge of systems analysis and design principles

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.