Senior Manager, Strategic Operations

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As part of 1Password’s Strategic Operations team, you’ll lead cross-functional initiatives that turn complex business priorities into clear plans, coordinated execution, and measurable results. You’ll work with senior leaders and teams across the company to advance priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning. By helping the organization execute with greater clarity and consistency, you’ll contribute to 1Password’s mission of making security simpler and more accessible. Reporting into the Director, Strategic Operations, this role is remote in the United States or Canada.

• 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives.

• Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority.

• Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes.

• Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed.

• Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates.

• Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery.

• Experience in Software as a Service (SaaS), cybersecurity, technology, product operations, or a similarly fast-moving environment, along with experience using Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency.

• Lead strategic initiatives from definition through execution, including international expansion efforts across Australia, New Zealand, and Japan.

• Build and manage programs that improve service and outcomes for high-priority customer accounts.

• Develop a corporate crisis management playbook and support the organization in preparing for and responding to complex business challenges.

• Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions.

• Create clear roadmaps, status reports, risk assessments, and recommendations that improve visibility and accelerate decision-making.

• Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes.

• Use modern tools, including AI-assisted analysis and workflow automation, to generate insights, identify risks and dependencies, and scale program execution.

USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $147,000 CAD and $213,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

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