HR Manager - 21858

Our client is a fast-growing SaaS company that provides an AI-powered scheduling and lead conversion platform for high-ticket sales teams. The platform helps coaches, agencies, creators, and SaaS companies capture more leads, qualify and route them to the right sales reps, reduce no-shows, and track revenue across their sales funnel. It is used by thousands of sales funnels and integrates with CRMs, ad platforms, and messaging tools.

The company is at an important stage in its growth. It is moving to a more formal corporate structure, and a recent wave of sales team hiring has outgrown the informal HR processes that worked when the team was smaller. HR responsibilities are currently spread across company leadership, and the company is hiring an experienced HR Manager to build formal HR operations and bring an outside perspective on how things should be done.

• The opportunity to build a company's HR function from the ground up.
• Direct reporting to the CEO, with real influence over how the company grows.
• A structured 6-month part-time ramp-up before moving to full-time.
• Exposure to a fast-growing SaaS company during an important stage of growth.
• A long-term, fully remote position.

We are seeking an experienced HR Manager to formalize the company's HR operations, ensure compliance (especially around intellectual property), and build scalable people processes for a growing, distributed team.

Reporting directly to the CEO, this individual will take ownership of HR functions currently handled informally by leadership, including hiring, onboarding, payroll coordination, and commission processes. They will set up and manage the company's HR systems, lead recruiting for non-technical roles, guide and develop the existing HR support, and bring a fresh, outside perspective on processes and best practices.

The role begins part-time at 20 hours per week for a 6-month ramp-up period, then moves to full-time. The ideal candidate is a seasoned, hands-on HR professional with 5–8 years of experience, a strong SaaS background, and the confidence to build HR structure from the ground up in a fast-moving startup.

• Build and formalize the company's HR operations as it moves to a more formal corporate structure.
• Create and document HR policies, procedures, and an employee handbook.
• Take ownership of HR tasks currently handled informally by company leadership.
• Bring an external perspective to review existing processes and recommend improvements.
• Build HR processes that can scale with rapid team growth.

• Ensure all employees and contractors have proper agreements in place, including intellectual property assignment and confidentiality terms.
• Maintain HR compliance across a distributed, international team of employees and contractors.
• Keep employee and contractor records accurate, complete, and audit-ready.
• Work with legal and finance advisors on employment and contractor compliance as needed.

• Own the hiring process for non-technical roles, such as sales, marketing, and creative positions.
• Write job descriptions, source candidates, run interviews, and manage hiring pipelines.
• Reduce the time leadership spends on hiring by running a structured, efficient recruiting process.
• Guide and develop the existing HR assistant so they can support hiring more effectively.
• Work with development staffing partners on technical hiring as needed.

• Set up and manage BambooHR as the company's central HR system.
• Manage contractors and international team members through Deel and developer staffing through Upstaff.
• Build structured onboarding and offboarding processes.
• Support performance management, employee development, and team engagement.

• 5–8 years of HR experience, including a strong background in SaaS or technology companies.
• Proven experience building or formalizing HR operations in a startup or fast-growing company.
• Strong knowledge of HR compliance, employment and contractor agreements, and intellectual property protection.
• Experience recruiting for non-technical roles, such as sales, marketing, and creative positions.
• Experience managing payroll and supporting commission or variable pay processes.
• Hands-on experience with HR systems such as BambooHR and global employment platforms such as Deel.
• Experience supporting distributed, international teams of employees and contractors.
• Ability to work independently and bring structure to informal processes.
• Excellent written and verbal English communication skills.
• Confidence working directly with the CEO and other executives.
• Located in or able to work within the CET time zone (preferred).
• Reliable high-speed internet connection and a quiet, dedicated remote workspace.
• Availability to work 20 hours per week, Monday–Friday, for the first 6 months, then full-time.

• Experience with Upstaff or other developer staffing platforms.
• Experience supporting a company through a change in corporate structure.
• Experience building HR operations for high-growth sales teams.
• Experience designing sales compensation and commission plans.
• Experience managing or mentoring HR assistants or coordinators.

Candidates should be comfortable working with or quickly learning:

• BambooHR
• Deel
• Upstaff
• Applicant tracking and recruiting tools
• Payroll and commission tracking tools
• Google Workspace / Microsoft Office
• Slack and other team communication tools

The ideal candidate is an experienced, hands-on HR professional who enjoys turning informal processes into clear, scalable systems.

They have worked in SaaS and understand the pace and needs of a fast-growing tech company. They know how to protect a company's intellectual property, keep contractors and employees compliant across countries, and set up HR systems that leadership can rely on. When they see leadership spending time on hiring, payroll, or commissions, they step in and take ownership.

They are confident working directly with the CEO and are comfortable offering an honest outside perspective. Most importantly, they are organized, proactive, and ready to build an HR function that supports the company's growth for years to come.

Success in this role will be measured by:

• Formal HR policies, processes, and documentation put in place.
• All employees and contractors covered by proper IP and confidentiality agreements.
• BambooHR fully set up and kept up to date.
• Reduced time leadership spends on hiring, payroll, and commissions.
• Time-to-hire and quality of hires for non-technical roles.
• Accuracy and timeliness of payroll and commission processes.
• Smooth onboarding and offboarding for new team members.
• Improved performance of the existing HR assistant.