Technical Support Specialist – Spare Parts | Budapest / Jászárokszállás, Hungary

We are looking for a Technical Support Specialist to support our CCR teams across different countries with spare parts identification and technical requests related to commercial refrigeration equipment.

Whether you are a fresh technical graduate or an experienced technical support professional, this could be a great opportunity to develop your expertise in an international environment.

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  Handle technical support tickets submitted by CCR entities across different countries.

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  Identify the correct spare parts using 2D technical drawings and product documentation.

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  Support technical requests related to refrigeration cabinet refurbishment and rebuilding.

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  Help define spare parts kits and assembly groups.

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  Cooperate with R&D teams to clarify technical questions and identify suitable replacement parts.

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  Contribute to improvements in technical support processes, documentation, and quality.

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  Participate in ongoing technical projects and collaborate with international colleagues.

• The ability to read and interpret 2D technical drawings.

• Good written English for communication with international colleagues and handling technical tickets.

• Strong analytical thinking and problem-solving skills.

• Attention to detail, good organizational skills, and a customer-oriented mindset.

• A proactive attitude and willingness to learn.

Experience with spare parts identification, technical documentation, or refrigeration equipment is an advantage, but not essential.

• An opportunity to develop your technical career within an international company.

• Exposure to commercial refrigeration technology and international technical support processes.

• Collaboration with experienced technical specialists and R&D teams.

• Opportunities to expand your technical knowledge and contribute to process improvements.