Customer Service Assistant

• →Support Customer Service, E-Commerce, and Account Managers with daily administrative tasks.
• →Answer basic customer questions by phone and email.
• →Assist with order entry, updates, returns, and shipment tracking.
• →Help ensure customer, pricing, and shipping information is accurate.
• →Coordinate with the warehouse and other departments to support order fulfillment.
• →Process online returns and assist with warranty requests.
• →Direct more complex customer concerns to the appropriate team members.
• →Maintain accurate customer records in company systems.
• →Learn about our products to better assist customers.
• →Follow established procedures and complete assigned tasks accurately and on time.
• →Help maintain a positive, professional, and team-oriented environment.
• →Perform additional tasks as assigned by the Customer Service Manager.

What We're Looking For

• Strong communication and customer service skills.
• A positive attitude and willingness to learn.
• Good organizational skills and attention to detail.
• Ability to follow instructions and work well with others.
• Basic problem-solving and time management skills.
• Comfort using computers and online systems.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, punctual, and with a strong work ethic.

• High school diploma or equivalent required.
• 0–1 year of customer service, retail, or administrative experience preferred.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Experience with E-Commerce or ERP systems is a plus, but not required.

Since 1918, Miller International has built a reputation for quality, hard work, and dedication in the Western apparel industry.

As the company behind Cinch® and Cruel®, we're proud of our history, our products, and the people who make it all possible.

We value teamwork, respect, and a positive workplace where employees feel supported and appreciated.

If you're looking to grow your skills and join a great team, we encourage you to apply!

Learn more about us at www.miller-international.com.

Application Deadline: 11/21/2026