Business Analyst Intern - EMEA Marketplaces Online CX

Business Analyst Intern - EMEA Marketplaces Online CX Description - Before applying please note that, to be eligible for this position, you must be currently enrolled at a university in Spain, remain enrolled until the end of the internship, and be eligible to sign an internship agreement with your university. You must also be available to start the internship in February 2027 and continue participating in the program until June–July 2027. About HP Barcelona At HP Barcelona, we are committed to reshaping the future of work through technology. As one of the world’s largest R&D centers, we bring together more than 800 engineers and deliver over 150 inventions annually. Our site serves as the global headquarters for the Large Format Printing and 3D Printing Business Units, driving innovation across software, firmware, and hardware development. Beyond engineering, our Sales, Operations, Marketing, Supply Chain, Customer Support, and Finance teams work collaboratively to deliver exceptional customer experiences and continuously optimize processes. This ensures that HP remains agile and prepared to meet future challenges. Join us and be part of a team that is redefining how technology transforms work. EMEA Marketplaces Online CX Intern Support the marketplace content lead in improving the quality, consistency, and effectiveness of HP product content across Amazon and other EMEA marketplaces. This learning-focused role combines content monitoring, gap analysis, impact measurement, cross-functional follow-up, and best-practice documentation, with guidance from the team. Key responsibilities: * Monitor product content across Amazon and other EMEA marketplaces using agreed checklists and reporting tools. Review titles, product descriptions, key features, images, videos, enhanced content, and product attributes for completeness, accuracy, consistency, and local relevance. * Identify and document key content gaps, discrepancies, and improvement opportunities across products and markets. Maintain an evidence-based issue tracker with examples, priorities, owners, and status; support follow-up with relevant teams and verify corrections once published. * Help measure the impact of content improvements by maintaining baseline and follow-up reports on content completeness, accuracy, issue resolution, and publication coverage. Where data is available, track organic visibility, traffic, and conversion trends, clearly document data sources and limitations without attributing changes to content alone. * Draft and maintain best-practice guides, content quality checklists, process documentation, and knowledge-sharing materials. Capture approved examples, marketplace-specific requirements, lessons learned, and version updates in a clear, accessible shared repository for team review. * Support day-to-day content initiatives through data consolidation, meeting preparation, action tracking, and concise progress summaries. Collaborate with marketplace, category, content, and analytics teams, and help test approved AI and automation tools for repeatable tasks, validating outputs and escalating questions to the content lead. Requirements: * Currently enrolled in a Bachelor’s or Master’s degree in Marketing, Business Administration, E-commerce, Digital Business, Business Analytics, Communications, or a related field. * Technical Skills: Working knowledge of Excel, including formulas, filters, pivot tables, and charts, with confidence organizing, checking, and interpreting structured data. Ability to prepare clear documents and presentations using Word and PowerPoint. Interest in e-commerce content, digital analytics, and AI-assisted tools; familiarity with Power BI, SharePoint, or workflow automation is a plus, not a prerequisite. * Soft skills: Strong attention to detail, analytical curiosity, and a structured approach to problem-solving. Clear writing and communication skills, effective organization and follow-through, and a willingness to learn, ask questions, and collaborate across teams and markets. Ability to distinguish evidence from assumptions and handle business information responsibly. Previous professional experience is not required. * Fluent in English, both spoken and written Experience our benefits: * Paid internship within a global, technology driven company. * Join an international work environment, with opportunities for learning, professional development, and networking across teams. * Flexible working schedule, with options for part-time agreements (4 hours/day) or full-time (8 hours/day). The length of the internship ranges from 4 to 12 months. * Access to our intern community, including career development workshops, learning sessions, and social activities that help you grow professionally and connect with other interns. * Mentor assigned. * Opportunity to join the HP Graduate Program following the placement. * Lunch at reduced prices at our canteen. * Access to our on‑site sports center, including: * Gym facilities * Squash, tennis, and basketball courts * 25+ organized sports and wellness activities, such as HIIT training, squash, basketball, and yoga * Participation in the NextGen Employee Network, offering regular events and opportunities to connect with other early‑career professionals. * On‑site medical services, including access to a doctor, nutrition support, physiotherapy, and general healthcare. * Free printing access and hands‑on workshops using the latest HP technologies — from large‑format prints to 3D‑printed models. * Easy commuting: Free parking available or excellent access via nearby train services. * Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future‑skills development. Sounds like you? Please apply and let’s talk! Legal entity: Sales & Services Job - Administration Schedule - Part time Shift - No shift premium (Spain) Travel - Relocation - Equal Opportunity Employer (EEO) \- HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"