Veterinary Client Services Representative

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.  

We are looking for: Client Service Representative (CSR) 

• →Greet and check-in clients 

• →Answer telephones and transfer calls 

• →Escort clients and their pets to exam rooms 

• →Manage medical records, charts, reports and correspondence 

• →Discuss payment options and process payments 

• →Maintain a neat and clean lobby 

• Ability to remain composed in stressful and emotional situations 

• Excellent verbal and written communication skills 

• Excellent client service skills and phone etiquette 

• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously 

• Sense of urgency within a fast-paced environment 

• Some flexibility with work hours and able to work additional hours when necessary 

• Critical thinking skills and ability to anticipate needs inter & intra-departmentally 

• General computer competency required including Microsoft Word and Excel 

• Previous experience in veterinary setting (preferred)