Labour Relations Coordinator

The salary range for this position is CAD $35.36/Hr. - CAD $50.83/Hr.

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Reporting to the Leader, HR Advisory Services, Compensation & Classification, the Labour Relations Coordinator plays an important role in supporting labour relations activities, HR initiatives, and processes across the organization.

In this role, you'll be responsible for:

• Coordinating and managing employee leave requests, including special, compassionate, and union leaves, ensuring requests are reviewed and processed in accordance with collective agreements and applicable legislation.
• You'll also support grievance management by maintaining tracking systems, conducting research, gathering relevant documentation, and assisting with preparation for grievance proceedings and third-party hearings.
• Working collaboratively with HR colleagues, operational leaders, union representatives, and external partners, you'll provide guidance and respond to inquiries related to collective agreements, organizational policies, and labour relations processes.
• You'll also assist with the intake and coordination of workplace harassment and bullying complaints, contribute to HR reporting and metrics, and support the development and delivery of HR education and training initiatives.

We are looking for a detail-oriented, organized professional with strong analytical and communication skills, and someone who enjoys working in a collaborative environment where you can make a meaningful contribution to labour relations practices.

• Completion of a recognized Degree or Diploma in Human Resources Management
• Three (3) years' recent related experience in a large and complex organization, including experience working in a unionized environment, or an equivalent combination of education, training and experience.

• Demonstrated knowledge of collective agreements, applicable legislation and regulations.
• Knowledge of healthcare industry collective agreements and labour relations processes.
• Demonstrated project management skills.
• Ability to organize work of self, identifying and managing multiple and complex priorities, meet deadlines, and work under pressure with minimum supervision.
• Ability to work effectively, independently and in collaboration with others.
• Ability to deal with others effectively, at all levels of the organization.
• Ability to identify, analyze and resolve problems.
• Ability to communicate ideas and concepts and to write correspondence, reports, minutes and summaries.
• Excellent interpersonal and verbal communication skills.
• Demonstrated ability to utilize a customer service approach to staff and clients.
• Ability to research labour relations issues and to perform costing.
• Advanced skills using a variety of computerized office software packages (e.g., MS Office Suite, MS Project).
• Familiarity with the HRIS systems such as PeopleSoft.
• Physical ability to perform the duties of the position.

• Manage special, compassionate, and union leave requests, reviewing eligibility and determining approvals in accordance with collective agreements, applicable legislation, and organizational policies.

• Support grievance management by conducting research, gathering background information, preparing documentation, and maintaining grievance tracking systems to support resolution and hearing preparation.

• Respond to inquiries from employees, leaders, union representatives, and HR colleagues regarding collective agreements, employment legislation, PHC policies, and labour relations processes.

• Assist HR Advisors with labour relations matters, including employee performance, discipline, scheduling concerns, departmental reorganizations, and preparation of related correspondence.

• Coordinate and support HR projects and initiatives, including Essential Services planning, strike contingency planning, and employee transfers.

• Conduct research, data analysis, and reporting to support labour relations activities, organizational decision-making, and quarterly HR metrics.

• Coordinate the intake, tracking, and initial follow-up of workplace harassment and bullying complaints, supporting HR staff with information gathering and documentation.

• Collaborate with internal and external stakeholders and assist in the development and delivery of HR education and training initiatives.

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.