Assistant Director of Orientation for New Student Experience AS8177

The Assistant Director of Orientation, New Student Experience serves as a key member of the leadership team within the Office of Undergraduate Admissions and Recruitment at Oklahoma State University. This position is responsible for managing and directing the comprehensive daily operations of new student programming, including orientation and enrollment programs designed to engage, inform, and enroll future Cowboys.

Guided by Oklahoma State University's Land-Grant mission and the principles of the Cowboy Code, the Assistant Director creates and delivers exceptional student-centered experiences that support recruitment and enrollment goals while fostering meaningful connections with prospective students, families and campus partners.

This position provides strategic leadership in orientation program development and planning, program assessment, operational logistics, communications, budgeting, and staff coordination to ensure high-quality programming that enhances the student experience from initial interest through enrollment. The Assistant Director collaborates extensively across campus to develop and execute high-level programming. 

The Office of Undergraduate Admissions and Recruitment is committed to helping prospective students confidently navigate the college search, admissions, orientation, and enrollment process. The Assistant Director supports this mission by:

• Building intentional relationships with students, families, alumni, school counselors, and community partners.
• Connecting students with resources and opportunities that support educational and personal success.
• Delivering exceptional customer service and student-centered programs.
• Supporting institutional enrollment goals through innovative and engaging new student experiences.
• Demonstrating professionalism, integrity, accountability, and teamwork consistent with the Cowboy Code.

• Provide leadership and direction for transitional programs designed to support entering freshman and transfer students.
• Research emerging trends and best practices in orientation, onboarding, transition programming, and student success.
• Develop and implement strategic plans for orientation and enrollment initiatives aligned with institutional goals.
• Recommend and implement innovative approaches to enhance student engagement and transition experiences.
• Support the university's commitment to student success through comprehensive transition programming.

• Oversee the development, implementation, and continuous improvement of orientation programs for incoming freshman and transfer students.
• Establish annual program goals, objectives, timelines, and performance measures.
• Manage the master calendar for all orientation and enrollment programming.
• Coordinate multiple orientation sessions and related enrollment events throughout the academic year.
• Ensure all orientation programs provide consistent, accurate, and student-centered information.

• Manage Slate CRM orientation registration processes, event portals, and participant tracking systems.
• Oversee online registration, session management, attendance monitoring, and related reporting functions.
• Collaborate with the admissions communications team in the development, scheduling, and maintenance of communications for orientation participants and family members.
• Ensure timely distribution of enrollment, orientation, and transition-related information.
• Coordinate website content and online resources associated with orientation programs.

• Plan, facilitate, and lead campus-wide orientation planning meetings.
• Collaborate with key campus partners to coordinate orientation logistics and program delivery.
• Work closely with:
  • Office of Undergraduate Admissions and Recruitment
  • Registrar's Office
  • Academic Colleges and Advising Teams
  • Office of Student Success
  • Student Affairs
  • Academic Affairs
  • Meeting and Conference Services
  • ConocoPhillips Alumni Center Staff
  • Housing and Residential Life
  • Enrollment Management Units
  • Campus Service Offices
• Ensure all stakeholders are informed, prepared, and aligned to support successful orientation experiences.

• Design comprehensive program evaluation and assessment strategies.
• Develop surveys, feedback tools, and performance measures to assess program effectiveness.
• Collect, analyze, and interpret participant feedback and institutional data.
• Evaluate orientation outcomes and identify opportunities for improvement.
• Utilize assessment findings and institutional metrics to guide decision-making and strategic planning.
• Prepare reports and recommendations for departmental leadership regarding program performance and future enhancements.
• Analyze enrollment, participation, satisfaction, and student success data related to orientation programs.
• Monitor trends and key performance indicators.
• Develop reports highlighting outcomes, opportunities, and recommendations.
• Support evidence-based decision making through data analysis and assessment results.

• →Directly supervise one coordinator and one graduate student.
• →Provide broad leadership for 35+ orientation student leaders.

Responsibilities may include recruitment, training, scheduling, coaching, performance feedback, and program leadership development.