Business Analyst

We are seeking an experienced Business Analyst to partner with business stakeholders and technology teams to define, document, and deliver technology solutions that improve business processes and operational efficiency.

This role is focused on requirements management, stakeholder facilitation, business process analysis, Agile delivery support, and user acceptance testing (UAT).

The successful candidate will have a demonstrated history of serving as the bridge between business and technical teams, translating business needs into actionable requirements and ensuring delivered solutions meet business objectives.

• Lead requirements gathering sessions with business stakeholders, SMEs, and technology teams.
• Elicit, analyze, document, and validate business and functional requirements.
• Translate business needs into:
• User Stories
• Acceptance Criteria
• Functional Requirements
• Process Flows
• Use Cases
• Ensure documented requirements are clear, complete, and testable.

• Analyze current-state and future-state business processes.
• Identify process inefficiencies, gaps, and improvement opportunities.
• Perform:
• Gap Analysis
• Root Cause Analysis
• Impact Analysis
• Create process maps and workflow diagrams using Visio or Lucidchart.

• Participate in Agile ceremonies, including:
• Sprint Planning
• Backlog Refinement
• Sprint Reviews
• Retrospectives
• Collaborate with Product Owners, Scrum Teams, QA, and Development teams.
• Maintain requirements traceability throughout the project lifecycle.

• Support User Acceptance Testing (UAT).
• Assist with test scenario development and validation.
• Ensure delivered functionality aligns with documented business requirements and acceptance criteria.
• Coordinate issue resolution between business and technical teams.

• Facilitate workshops, requirement sessions, and stakeholder meetings.
• Build consensus among business and technology stakeholders.
• Communicate risks, dependencies, assumptions, and recommendations.
• Present findings and recommendations to business leadership.

• 5+ years of professional Business Analyst experience.
• Proven experience supporting software development initiatives throughout the SDLC.
• Experience working directly with business stakeholders and technical teams.
• Demonstrated experience gathering and documenting requirements.

Candidates should have hands-on experience with:

• Requirements Gathering
• User Stories
• Acceptance Criteria
• Business Process Analysis
• Process Mapping
• Requirements Traceability
• UAT Coordination
• Stakeholder Facilitation
• Gap Analysis
• Functional Documentation

• Agile and Scrum methodologies
• Sprint Planning
• Backlog Refinement
• Requirements Management throughout delivery lifecycle
• Software Development Life Cycle (SDLC)

Experience using one or more of the following:

• Jira
• Azure DevOps
• Microsoft Visio
• Lucidchart