Convention Service Mgr./Temporary

Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS).
Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business.
Maintain the highest quality of meeting and banquet service.

Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
Exercise decision-making skills to direct requests both internal and external.
Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date.
Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations.
Assist in handling reservations for VIP guests and clients.
Ensure that all arrangements, including upgrades and amenities, are handled properly.
Coordinate with other departments through verbal and written instructions.
Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
Complete additional projects as assigned.
Prepare Banquet Event Orders and internally distributes to departments.
Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments.
Assist or spearhead the coordination of internal sales events.

Physical Requirements (In-Office Role)
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
Occasional standing and walking throughout the workday.
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

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