Senior Workers' Compensation Claims Adjuster (AL/MS)

 

Senior Workers' Compensation Claim Adjuster (AL/MS Licensed)  Location: Hybrid preferred; Remote considered for highly qualified candidates Schedule: Full-Time Salary Range: $65,000 - $85,000 annually, dependant on skills and experience

 

 

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

 

We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

CCMSI is seeking an experienced Workers' Compensation Claims Adjuster to manage a portfolio of workers' compensation claims in Alabama and/or Mississippi. This is a true claims adjusting position within a TPA environment requiring strong technical claim handling expertise, sound judgment, and exceptional client service skills. The ideal candidate brings at least five years of workers' compensation claims adjusting experience, maintains an active adjuster license, and can independently manage complex claims through the full claim lifecycle while ensuring compliance with applicable state laws and client-specific requirements.

When we hire Workers’ Compensation Adjusters at CCMSI, we look for detail‑driven problem‑solvers who balance empathy with sound judgment, navigate complex regulations with confidence, and deliver fair, timely outcomes that support injured workers and strengthen client trust.

• →Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
• →Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• →Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
• →Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
• →Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• →Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• →Assess and monitor subrogation claims for resolution.
• →Review and maintain personal diary on claim system.
• →Client satisfaction.
• →Prepare reports detailing claim status, payments and reserves, as requested.
• →Compute disability rates in accordance with state laws.
• →Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
• →Prepare newsletter articles, as requested.
• →Provide notices of qualifying claims to excess/reinsurance carriers.
• →Handle more complex and involved claims than lower level claim positions with minimum supervision.
• →Conduct claim reviews and/or training sessions for designated clients, as requested.
• →Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
• →Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

 

 

Required:

• Minimum 5 years of workers' compensation claims adjusting experience.
• Active adjuster license required.
• Demonstrated workers' compensation claims handling experience in Alabama and/or Mississippi.
• Ability to independently manage claims through the full claim lifecycle.
• Strong knowledge of workers' compensation regulations, benefit administration, and claims best practices.
• Excellent written, verbal, negotiation, and organizational skills.

Nice to Have:

• Multi-state workers' compensation claims experience.
• Prior Third Party Administrator (TPA) experience.
• Experience managing litigated or highly complex claims.
• Professional claims designations such as AIC, CPCU, ARM, or WCCA.
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

 

 

 

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly

 

 

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

 

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed. 

 

 

 

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