Activation Client Specialist Assistant Team Lead

Activation Client Specialist Assistant Team Lead
Department: Utility Services
Location: In-Office or Remote
Schedule: Full-Time, Monday-Friday

Overview
Activations Assistant Team Leads (ATL) will coordinate with the Team Lead to efficiently and effectively manage and improve the activation and deactivation process. You will manage higher-level responsibilities like leading team meetings and interacting directly with clients. However, you will also be aiding and training your team members in the everyday responsibilities of the activations and deactivations processes. You will strongly influence bettering team members and enhancing current processes.
Responsibilities
• Setting goals and monitoring team members’ performance
• Scheduling and performing 1-on-1 training and other meetings with team members
• Reporting performance and issues to team members and leadership
• Adjusting time cards, and scheduling
• Duties, responsibilities, and activities may change or new ones may be assigned at any time without notice

• High School Diploma or equivalent