Retail | Aquamarine Sales Associate

• Provide personalized, attentive service to hotel guests, ensuring a luxury retail experience aligned with brand standards.
• Actively engage guests to understand their needs and recommend Fontainebleau brand apparel and complementary items.
• Drive sales through product knowledge, styling suggestions, and upselling techniques.
• Maintain a polished and visually appealing sales floor, including merchandising, replenishment, and organization.
• Process transactions accurately using point-of-sale (POS) systems while managing multiple guest interactions efficiently.
• Handle guest inquiries, concerns, and returns with professionalism and a solutions-oriented mindset
• Support inventory management, including receiving shipments, tagging merchandise, and stockroom organization.
• Collaborate with team members and leadership to achieve sales goals and uphold service excellence.
• Adhere to all company policies, procedures, and loss prevention standards.

   

• Availability to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
• Ability to stand for extended periods and move throughout the retail space.
• Professional appearance and demeanor consistent with a luxury resort environment.
• Strong interpersonal skills with a passion for delivering exceptional guest service.
• Ability to multi-task and perform effectively in a fast-paced setting.

• Strong understanding of fashion trends.
• Excellent communication and relationship-building skills.
• Proven ability to drive sales and meet performance goals.
• Attention to detail with a focus on presentation and visual merchandising.
• Proficiency with POS systems and basic retail technology.
• Ability to work both independently and as part of a team.

• High School Diploma or equivalent required.
• Previous retail or sales experience preferred, ideally within fashion, or hospitality environments.
• Experience working in a resort or high-end customer service setting is a plus.

 

WORK ENVIRONMENTWork is performed in the retail outlet environment.  Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

PHYSICAL DEMANDSRequires mobility. Requires prolonged walking, sitting, and standing. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Ability to push and/or pull a file cabinet weighing up to fifteen pounds.