7d ago

Operations & Client Services Coordinator

BrazilRemotePart-timemid

Other

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Quick Summary

Key Responsibilities

Client services: Respond to client questions regarding billing, accounts, schedules, contracts, and services, ensuring clear and professional communication.

Requirements Summary

The ideal candidate is organized, dependable, and comfortable balancing client communication with operational and executive support responsibilities. They should demonstrate sound judgment,

Technical Tools

Other

Support the smooth day-to-day running of business operations in a remote, part-time role combining client services, administrative coordination, technology support, and executive assistance. You will serve as a key point of contact for client inquiries, billing follow-ups, contract renewals, and operational issues, ensuring requests are handled promptly and professionally. Working closely with internal teams and executive leadership, you will maintain accurate records, coordinate essential workflows, and help identify potential problems before they escalate. You will also manage calendars, inboxes, user accounts, and recurring administrative tasks. This opportunity is ideal for a proactive, detail-oriented professional who communicates confidently, adapts quickly to new technologies, and takes ownership of responsibilities. The role offers a consistent weekday schedule within a remote environment that values reliability, discretion, and independent problem-solving.

You will help maintain efficient business operations while delivering responsive client support and reliable administrative assistance to the executive team. Your responsibilities will include:

Responsibilities

~2 min read

The ideal candidate is organized, dependable, and comfortable balancing client communication with operational and executive support responsibilities. They should demonstrate sound judgment, strong attention to detail, and the ability to work independently in a remote environment. Key qualifications include:

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Excellent written and spoken English, with the ability to communicate professionally with clients, colleagues, and leadership.
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Experience in operations, administration, executive assistance, customer service, or a related support function.
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Strong client service skills and the ability to handle inquiries, follow-ups, and sensitive situations professionally.
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Proficiency with Google Workspace and confidence using digital tools, managing user accounts, and learning new platforms quickly.
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Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
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Strong attention to detail when maintaining records, reviewing reports, and handling administrative or financial information.
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Proactive problem-solving skills and good judgment when determining which issues to resolve independently and which to escalate.
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Ability to work autonomously, take ownership of responsibilities, and maintain consistent performance without frequent supervision.
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Professional discretion when handling confidential client, employee, payroll, and executive information.
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Reliable availability and responsiveness from Monday through Friday, with the ability to maintain a consistent weekday schedule.

Experience with billing, payroll, accounts receivable, remote teams, or service-based businesses is beneficial but not required.

What We Offer

~2 min read

✓Remote work: Work remotely without a requirement to work from a physical office.

✓Part-time schedule: 20–25 hours per week.

✓Weekday flexibility: Exact working hours may offer some flexibility, provided you maintain consistent availability and reliable responsiveness Monday through Friday.

✓Broad responsibilities: Gain experience across client services, business operations, technology administration, and executive support.

✓Ownership and autonomy: Opportunity to manage responsibilities independently and contribute directly to smooth business operations.

✓Compensation: Salary or hourly pay rate is not specified in the job description.

✓Additional benefits: Healthcare, paid time off, and other benefits are not specified.