HR Ops Techn Analyst II

• Bachelor's Degree Req
• 3 to 4 years HR system, HR operations technology, or related technical experience, including experience supporting one or more enterprise HR platforms; or equivalent combination of education and/or experience Required
• Hands-on configuration experience in at least one enterprise HR platform, including testing and change control Preferred
• Experience managing support cases with software vendors Preferred
• Experience documenting business requirements and supporting system implementations or upgrades Preferred
• Technical ownership: Strong working knowledge of HR system configuration, security, workflows, and data structures across HR/Payroll, timekeeping, ATS, and LMS platforms.
• Problem solving: Ability to diagnose root cause, weigh options, and make sound decisions with good judgment, including in ambiguous situations.
• Requirements and analysis: Ability to translate business needs into clear requirements and to analyze operational data to find trends and opportunities
• Reporting and data: Advanced Excel skills required; ability to write and maintain reports and queries; strong attention to data accuracy.
• Partnership: Ability to work effectively with vendors, HR teams, and business partners, and to hold them to commitments.
• Communication: Excellent verbal and written communication skills, including communicating technical issues to non-technical audiences.
• Documentation and training: Ability to create and maintain clear SOPs, configuration documentation, knowledge articles, and training materials.
• Initiative and organization: Detail oriented, well organized, able to multi-task, demonstrate flexibility and high initiative, with excellent time-management skills.
• Service orientation: Strong customer service orientation and commitment to continuous improvement.
• Emerging tools: Working knowledge of AI-assisted HR tools and automation features within core HR platforms.
• Teamwork: Ability to work with a team in a fast-paced environment.
• Confidentiality: Maintains confidentiality while performing duties.

Physical and Environmental RequirementsThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

Travel RequirementsMinimal travel is required for this position (up to 20% of the time and on a domestic basis).

Join UsThe Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.We are seeking candidates legally authorized to work in the United States, without Sponsorship.