Clinic Care Technician Float Pool

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology
   

Certification/Licensure Required:

• Basic Life Support (BLS) within 30 days of hire

Union:

• This position will support departments under different contract and non-contract environments including but not limited to, UFCW, USW and non-contract locations.  Hired candidates may hold one or more casual positions to work at required sites.
  • USW Wage Range: $17.32-$25.80
  • UFCW Wage Range: $17.04 - $25.29
  • Non Contract Wage Range: $15.96 - $23.94
• This position will be a member of each contract where applicable based on work sites.
• This position will float to:
  • Duluth Clinic 1st Street
  • Duluth Clinic 2nd Street
  • Duluth Clinic 3rd Street
  • West Duluth Clinic
  • Lakeside Clinic
  • Lakewalk Clinic
  • Hermantown
  • Proctor
  • Duluth Family Medical Clinic
  • Superior Urgent Care