Operations Controller

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

Reporting to the Vice President, Operational Accounting, the Controller, Operational Accounting leads the team responsible for the timely and accurate financial reporting of events and venue operations. This is a hands-on leadership role that owns full-cycle accounting across the income statement and balance sheet, drives a disciplined month-end close, and acts as a trusted finance partner to venue management, promoters, artist representatives and production teams. The Controller upholds accounting policy and internal controls, and continually looks for ways to make the team’s processes faster, more reliable and more scalable.

• Lead, develop and manage the operational accounting team, setting clear priorities, deadlines and quality standards for day-to-day work.
• Hire, onboard and train team members; coach and appraise direct reports with a focus on performance, process efficiency and effectiveness.
• Review and approve work completed by direct reports to ensure accuracy, consistency and adherence to policy.
• Own the month-end close, ensuring complete and accurate balance sheet and P&L statements are delivered on schedule.
• Finalize event profit & loss statements, providing variance analysis and commentary to the VP and finance leadership.
• Prepare and review complex accounting entries, including accruals and deferrals, with appropriate support and documentation.
• Perform and review income statement, balance sheet and general ledger reconciliations, resolving variances and aged items promptly.
• Support pre-settlement and on-site artist settlements for larger arena and stadium events.
• Review and reconcile accounting for owned & operated venues, including inventory on hand, hourly staffing and cash handling processes.
• Analyze event metrics and venue and co-promoter contracts, translating findings into clear insights and recommendations for management.
• Act as the primary point of contact for internal departments, venue management, artist representatives and production staff.
• Ensure compliance with documented accounting policies, procedures and internal controls; identify and remediate control gaps.
• Support internal and external audits throughout the year, including preparing schedules and responding to auditor requests.
• Take a proactive approach to process efficiency, identifying and implementing improvements across the close and reporting cycle.
• Other tasks as assigned.
• Some travel may be required, including to venues and events.

• Bachelor’s degree in Accounting or Finance, or equivalent education; accounting designation (CPA) required.
• 7+ years of progressive, full-cycle accounting experience at a senior level, including experience leading, coaching and developing an accounting team.
• Proven experience managing the month-end close to tight deadlines.
• Strong Oracle and/or Salesforce capability; and advanced Excel
• Practical use of Claude, AI platforms, BI and automation tooling
• Experience working in a large, complex organization; public company reporting experience preferred.
• Strong technical accounting knowledge, including balance sheet and general ledger reconciliation, accruals and complex journal entries.
• Strong analytical skills and exceptional attention to detail, with the ability to turn financial data into actionable insight.
• Excellent written and verbal communication skills, with the ability to build effective relationships with non-finance partners at all levels.
• Strong organizational and time management skills, with the ability to multi-task, prioritize, solve problems proactively and meet time-critical deadlines.
• Advanced proficiency in Microsoft Excel; experience with Oracle preferred.
• Experience in live entertainment, venues, hospitality or another high-volume, cash-handling environment is an asset.

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

 
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management. 

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.