ServiceNow Developer Intern

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Your responsibilities will include, but are not limited to:

• →Assist in ServiceNow platform administration, configuration, and development activities.
• →Support IT Service Management (ITSM) processes, including Incident, Problem, Change, Request, and Knowledge Management.
• →Assist with configuring forms, fields, UI Policies, Client Scripts, Business Rules, and access controls under the guidance of experienced team members.
• →Support the development and maintenance of Service Catalog items, Record Producers, and workflow automations.
• →Assist in building and enhancing low-code applications using ServiceNow App Engine Studio and related platform capabilities.
• →Support the creation of tables, forms, workflows, and business logic based on project requirements.
• →Participate in system testing, troubleshooting, defect resolution, and platform support activities.
• →Support platform upgrades, patch testing, releases, and deployment activities.
• →Assist with integrations and API-based connectivity between ServiceNow and other applications.
• →Prepare and maintain technical documentation, user guides, knowledge articles, and support materials.
• →Participate in requirement-gathering sessions, solution workshops, and project discussions.
• →Follow ServiceNow development standards, governance processes, and best practices.
• →Collaborate with project teams on digital workflow solutions and process improvements.

Requirements

We are looking for students who:

• →Are currently pursuing a Diploma or Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
• →Have a basic understanding of programming, software development, information systems, or related IT concepts.
• →Demonstrate good analytical, troubleshooting, and problem-solving skills.
• →Have an interest in enterprise applications, workflow automation, low-code development, and digital transformation technologies.
• →Possess good verbal and written communication skills.
• →Are able to work independently as well as collaboratively within a team.
• →Are willing to learn new technologies and work in a project-based environment.
• →Have good organizational skills and attention to detail.

During the internship, you will have the opportunity to:

• →Gain hands-on exposure to the ServiceNow platform.
• →Learn from experienced ServiceNow architects, developers, and consultants.
• →Develop practical skills in ITSM, workflow automation, low-code development, and enterprise applications.
• →Gain exposure to real-world enterprise technology projects.
• →Develop technical troubleshooting, documentation, and problem-solving skills.
• →Build a foundation for a future career in ServiceNow development, consulting, or enterprise technology.

• Basic understanding of Incident, Problem, Change, Request, or Knowledge Management.
• Familiarity with IT service delivery concepts.

• Exposure to ServiceNow navigation, forms, lists, users, groups, or roles.
• Basic awareness of platform administration and configuration concepts.

• Basic knowledge of JavaScript, HTML, or other programming/scripting languages.
• Understanding of REST APIs or system integration concepts is an advantage.

• Interest in workflow automation and business process digitization.
• Exposure to low-code/no-code application development is an advantage.

• Basic understanding of databases, data modelling, or data relationships.

• Interest in cloud platforms, enterprise applications, and digital workflow solutions.

• Analytical and problem-solving skills.
• Good communication skills.
• Teamwork and collaboration.
• Adaptability and willingness to learn.
• Attention to detail.
• Ability to manage assigned tasks and meet deadlines.