Manager of Training

The Manager of Training is responsible for a variety of duties and responsibilities including overseeing the successful launch of new restaurants by leading comprehensive training programs that establish operational excellence. This field-based position requires extensive travel to new and existing restaurant locations, where the Training Manager oversees the complete training process, develops trainer capabilities, and supports restaurant operations.

The role demands exceptional flexibility, strong coaching abilities, and the capacity to thrive in high-pressure, fast-paced environments while maintaining the company's commitment to quality and consistency.

• Demonstrated experience leading teams and managing training programs
• Strong background in restaurant operations
• Experience operating effectively in high volume, fast-paced environments
• Ability to travel up to 75% of the time, including extended periods away from home base.
• Exceptional written and verbal communication skills, with the ability to build strong, collaborative relationships across restaurant operations and Support Center teams.
• Ability to adapt priorities and schedules in response to evolving operational and business needs.
• Strong problem-solving, decision-making, and strategic thinking skills.
• Experience in content development and instructional design
• Flexibility to work a variable schedule, including evenings and weekends, based on new restaurant openings, training initiatives, and business needs.

• Leads with honesty & integrity
• Is culture driven
• Takes initiative
• Has strong attention to detail
• Is passionate about developing others

The SPB Hospitality Support Center is located in Nashville, Tennessee. Location of the job is flexible.