Global Facilities Manager

Every day, Imagine Communications is delivering billions of media moments all over the world — anywhere, anytime and on any device.  Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

Imagine Communications offers a generous Medical, Dental, Vision and Life Insurance package. We like to make sure all our employees are safe when travelling so we’ve got travel insurance covered too.  Employee Wellbeing is a priority for us, so all employees and their family have access to our EAP and Wellness programs, including LifeSpeak and Vitality. Volunteer in your community and we will pay for that too.

The Regional Office & Facilities Administrator will hold primary responsibility for several sites in the region including Toronto. Based in our Toronto site, general duties include reception, vendor relationships, general office support, and administering environmental health & safety programs and practices.

• Cover reception desk, including switchboard calls, meet & greet of visitors and mail management
• Oversee the day to day facilities management of Toronto and other sites in region
• Build and maintain robust relationships with facilities related vendors to ensure operational excellence
• Achieve cost savings through maximizing utilization of preferred vendors and by identifying additional efficiency opportunities, consistent with the business needs
• Help develop and implement innovative programs, processes and projects that aim to reduce short and long term operating costs and increase productivity or longevity
• Ensure all sites are well maintained to comply with local Insurance and Health and Safety Regulations
• Effectively manage critical incidents and planned site shut downs to ensure business operations are not negatively impacted
• Support the Head of Global Real Estate & Facilities Management with projects in the region as instructed   
• Manage staffing, development, performance and outcomes of assigned team reporting to the position (where applicable)
• Willing to travel when required
• Provide administrative support and other duties as required

• Understanding of Occupational Safety & Health Administration regulations
• Working knowledge of building systems and associated maintenance
• Working knowledge of critical environments such as data centers / IT labs
• Budgetary experience
• Strong organizational skills with the ability to time manage and prioritize effectively with little direct supervision
• Ability to apply initiative, confidence and a proactive approach to problem solving and resolutions
• Flexible and able to operate in a dynamic environment
• Strong interpersonal and negotiating skills
• Ability to use good judgment and discretion with sensitive subject matter (i.e., uphold a strict level of confidentiality at all times)
• Proficient in Microsoft Office suite
• Strong oral and written communication
• Previous multi-site facilities management experience desirable

At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities.  We are committed to providing an environment of mutual respect.  Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.