Product Manager EFT

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Product ManagementProduct Manager

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Job Description The purpose of this role is to provide clear direction and oversee the creative process within a specialist team to deliver high-quality products.

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Product ManagementProduct Manager

The purpose of this role is to provide clear direction and oversee the creative process within a specialist team to deliver high-quality products.
The Product Manager will ensure alignment with project objectives by managing workflows, guiding team deliverables, and maintaining standards throughout the development cycle.

Facilitate the conversion of knowledge and ideas into new or improved products, capabilities, processes and services (producer/enabler).
Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
Manage designated product development projects from inception to final execution, including post implementation evaluation.
Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
Establish and maintain effective business procedures that efficiently reduce operational risk and guarantee the delivery of needs specifications of the high quality. Address findings identified through internal or external audits, as well as those raised by client management and risk functions.
Develop a product strategy aligned to business strategy to ensure business growth and sustainability.
Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
Deliver an exceptional client experience that exceeds customers and stakeholders’ expectations through proactive and appropriate solutions and communication.
Work closely with Segment Customer owners (consumers) to ideate, craft, and launch new offerings across the customer lifecycle.
Lead and engage for the Bank at numerous Industry forums for all matters pertaining to the Payment rails that you own.
Lead a team of Specialists to drive implementation of the Product strategy, ensuring alignment with Segment strategy.

BCom Marketing or Similar
5+ Years' product management experience within Payments space

24/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.