Quick Summary
Key Responsibilities
Review/edit warranty service calls for accuracy & conforming to manufacturer guidelines prior to invoicing.
Requirements Summary
An Associate’s Degree, or the equivalent in experience. 2+ years experience in an office setting where attention to detail and organization are required.
Technical Tools
Other
POSITION SUMMARY:
This position will assist with all functions of the warranty department as needed. To include daily service invoicing, online submittal of warranty claims, routing service requests to the appropriate service branch, and other administrative support as necessary.
MAJOR RESPONSIBILITIES:
- Review/edit warranty service calls for accuracy & conforming to manufacturer guidelines prior to invoicing.
- Submit warranty claims through Manufacturer specific claim portals (data entry) in an accurate & timely manner.
- Review incoming department emails, & forward to the appropriate service branch.
- Review statements of assigned Warranty accounts to confirm claims are being processed. Resolve/resubmit any claims coming back for more information or rejected.
ADDITIONAL RESPONSIBILITIES:
- Compile, copy, sort, file and record as required.
- Performs other duties as required.
CONTACTS:
- Internal – WFR branch employees at all levels on a regular basis; WFR corporate employees at all levels on a daily basis as needed.
- External – Manufacturers as required.
MINIMUM QUALIFICATIONS:
- An Associate’s Degree, or the equivalent in experience.
- 2+ years experience in an office setting where attention to detail and organization are required.
- Warranty and/or Claims Experience required
- Strong Data Entry experience required
SKILLS, ABILITIES AND OTHER REQUIREMENTS:
- Proficient in all Microsoft programs including: Outlook, Excel, One Drive, Teams, and Internet Explorer/Chrome.
- Strong attention to detail, and accuracy in keying data.
- Data entry experience preferred.
- Deductive reasoning skills.
WORKING/ENVIRONMENTAL CONDITIONS:
- Well-lit, open office environment.
We Offer:
- Competitive Salary
- 401k & Profit Sharing
- Paid Holidays & Vacation
- Medical & Dental Benefits
- Short-Term Disability
- Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
COME HOME TO WHALEY!!
Visit the Whaley career site to find your place to grow.
www.whaleyfoodservice.com/careers
Location & Eligibility
Where is the job
Lexington, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- 1 day ago
Listing Details
- Posted
- October 22, 2026
- First seen
- October 22, 2026
- Last seen
- October 23, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 57%
- Scored at
- October 23, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.