Benefits & Compliance Administrator

Bakkt (NYSE: BKKT) is a regulated financial technology company building a financial operating system for the AI and token economy.

Through Bakkt Markets, Bakkt Agent and Bakkt Global, the Company operates regulated infrastructure for trading, stablecoin settlement and cross-border payments; intelligence and distribution capabilities for financial products; and strategic access to differentiated assets and global markets. Bakkt serves financial institutions, fintechs and consumer brands seeking to deliver trusted financial services at scale.

The HRIS, Benefits & Compliance Administrator is a hands-on, full-time role on Bakkt's People team that owns the integrity of our HR systems and data, the day-to-day administration of employee benefits, and People compliance. Bakkt's bi-weekly payroll is processed by an outsourced provider based in Dubai, so this person also acts as the U.S. point of contact for that provider and as the trained backup who can step in on payroll when needed.

• →HRIS Management: Serve as the day-to-day administrator of Rippling, Bakkt's HRIS platform, maintaining accurate employee data, configuring workflows and system updates, managing integrations with payroll and benefits providers, and supporting system enhancements.
• →Benefits Administration: Administer health and welfare, 401(k), and other benefit programs, including open enrollment, qualifying life events, carrier and broker coordination, COBRA, leave of absence tracking, and monthly invoice reconciliation.
• →Compliance & Regulatory: Ensure compliance with federal, state, and local employment, wage-and-hour, and benefits requirements (ERISA, COBRA, ACA, FMLA); maintain state registrations and employer filings; and keep People policies and records audit-ready.
• →Reporting & Audits: Produce recurring and ad hoc headcount, compensation, payroll, and benefits reports; support annual audits, 5500 filings, nondiscrimination testing, and compliance reporting (e.g., EEO-1, ACA).
• →Payroll Coordination & Vendor Oversight: Act as the U.S. liaison to the outsourced payroll provider in Dubai. Submit and validate payroll inputs (new hires, terminations, timekeeping, bonuses, commissions, equity-related income, retro adjustments), review pre- and post-payroll registers, reconcile payroll to the general ledger with Finance/Accounting, and escalate and resolve discrepancies across time zones.
• →Payroll Backup: Serve as the trained backup for payroll processing, able to run or support off-cycle payments, corrections, and year-end processes (including W-2s and garnishments) if the provider is unavailable or when issues need to be handled in-house.
• →Employee Support: Act as the primary point of contact for employee questions on pay, deductions, benefits, and HR systems, delivering timely, clear, and confidential support.
• →Process Improvement & Controls: Document HRIS, benefits, compliance, and payroll-handoff procedures; strengthen internal controls, including data security for employee information shared with the payroll provider; and identify opportunities to automate and streamline processes as the company scales.

• Required Experience: 3–5+ years of hands-on experience administering HRIS platforms and employee benefits, ideally in a fast-paced, high-growth, or regulated environment (fintech, financial services, or technology preferred). Working knowledge of multi-state U.S. payroll, with the ability to review payroll registers and step in as backup.
• Education: Bachelor’s degree in Human Resources, Business, Accounting, or a related field, or equivalent practical experience.
• Skills: Strong working knowledge of U.S. employment compliance, wage-and-hour laws, payroll tax, and benefits regulations (ERISA, COBRA, ACA, FMLA). Hands-on experience administering a modern HRIS/payroll platform. Advanced Excel skills, exceptional attention to detail, and a high degree of discretion with confidential information.
• Working Style: Comfortable coordinating with an outsourced provider across time zones, with clear written communication and reliable follow-through. Able to ramp quickly, learn existing processes, and take ownership with minimal ramp-up time.

Experience with Rippling and/or Deel is a plus but not required. Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), or benefits certification (e.g., CEBS). Experience managing an outsourced payroll provider or international vendor, supporting equity compensation (RSUs/options) in payroll, GL reconciliation, or implementing/optimizing HRIS systems.

Bakkt is devoted to having diversity in its workforce and is proud to be an equal opportunity employer. Bakkt does not make any employment decisions based on race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity or any other characteristic protected by law. Must successfully pass a post-offer background check and drug screen. 

California Candidate Privacy Notice
Before submitting your application, please review Bakkt's California Candidate Privacy Notice and Notice at Collection, which explains how Bakkt collects, uses, retains, and discloses applicant and candidate personal information during the recruiting process. The notice is available here: https://bakkt.com/candidate-privacy/