Retail Sales Associate, Part-Time (Temporary)

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time Temporary role. This is a seasonal role, that will approximately end on January 31, 2027.  

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services, and Security, to “own” the customer experience in a fast-paced, high-traffic environment.

• →Providing impeccable customer service by engaging, understanding, and fulfilling customers' needs 
• →Efficiently and accurately process sales transactions across multiple sales channels and technology platforms
• →Responsibly handle cash and credit card transactions, and open and close cash drawers
• →Actively maintain high standards of merchandise presentation, visually and verbally
• →The part-time associate will assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned
• →Restocking of supplies and product; inventory maintenance
• →Assist in receiving and packaging
• →Mail order processing (online and in store)
• →Efficiently and accurately process sales transactions across multiple sales channels and technology platforms.
• →Selling and providing hospitality service 

• Strong public-facing customer service skills
• Accurate cash handling skills
• Outgoing and professional attitude
• Previous POS and inventory experience
• Ability to lift and carry moderate merchandise weights
• Interest in arts & culture
• Open availability, especially on weekends
• An appreciation of diverse audiences and work environments is essential
• BA preferred but not required
• Additional languages are a plus.