NW Care Coordinator - Skagit WISe (F/T - 37.5 hrs. wk.)

• Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
• Provide non-judgmental, unconditional support to the child and family.
• Assess for immediate safety and stabilization needs.
• Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.
• Report relevant information to the right people at the right time.
• Maintain a focus on strengths, needs and creative solutions.
• Utilize the family’s expertise in problem solving and solution seeking.
• Work interdependently with others toward common goals.
• Respond to family’s and children’s needs in a timely fashion.
• Provide and/or coordinate client transportation as needed.
• Complete required documentation within established time-frames.
• Instill hope for the future by communicating and behaving with confidence and reassurance.

Welcome, Engagement and Assessment:

• Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.
• Listen actively to the family and, with them: identify strengths, needs, preferences and goals.
• Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.
• Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process.
• Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
• Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).
• Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution.

• Facilitate the child and family team to:
• • Identify and prioritize goals and needs.
  • Communicate and translate information in a way that everyone can hear especially the family’s position.
  • Brainstorm and negotiate strategies that build on child and family strengths.
  • Summarize and write up the care plan.
  • Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations. 

• Provide direct helping interventions that:
  • Respond to crises in a prompt, effective and collaborative manner.
  • Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.
  • Utilize parent/family expertise in problem solving around specific needs.
  • Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
  • Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.
  • Seek assistance and report incidents to the right people at the right time.
• Facilitate others, including a team, to implement the care plan from beginning to successful outcome:
  • Communicate plan, strategies and role to team members, including involved CCS staff.
  • Consult with, recommend and provide training to team members around specific interventions.
  • Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.
  • Reevaluate, modify, and redesign care plan based on new information.

• Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.
• Arrange and negotiate a process for ongoing formal and informal services and supports.
• Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.

• Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
• Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

• Share in on-call rotation for 24-hour response to WISe families.

• BA degree.
• 1-year direct experience with youth and/or families in a structured professional setting.
• Ability to work in home and community settings.
• Must have reliable transportation, valid driver’s license and automobile insurance.
• Must provide proof of acceptable driving record (Driver’s Abstract-Full Record).
• Ability and willingness to obtain WA State Agency Affiliate Counselor Certification.
• Ability to work both independently and as a member of a team.
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Applicant must successfully pass required background clearances prior to an offer of employment.

• BA degree in social services or related field.
• Two years or more experience in children’s mental health.
• Basic knowledge of wraparound principles and practice.
• CPR/First Aid (Infant/Child/Adult).
• Bilingual Spanish Speaking.