Developmental Services Assistant Regional Residential Manager (Office/On-site)

Introduction

\r\n\r\n\r\n\r\n\r\nDo you have supervisory experience in a residential program for individuals with intellectual disabilities in a direct care or clinical services setting? Are you looking to tackle a new opportunity and make a direct impact on individuals lives? If this sounds like you, we invite you to read more!�\r\n\r\n\r\nAt the State of Connecticut, Department of Developmental Services (DDS),�has two (2) full-time opportunities for a�Developmental Services (DS) Assistant Regional Residential Manager, located in the North Region, Public Programs in East Hartford, CT and Windham (Willimantic), CT.\r\n\r\n\r\n\r\n\r\n\r\n\r\nWhat’s In It For You:\r\n\r\n\r\n\r\n Visit our new State Employee Benefits Overview page!\r\n Professional growth and development opportunities.\r\n A healthy work/life balance to all employees.\r\n\r\n\r\n\r\nPosition Highlights:\r\n\r\n\r\n\r\n PCN: 22911\r\n \r\n \r\n Location: North Region, Public Programs, East Hartford, CT.\r\n Full Time: 80-hour/Biweekly\r\n First (1st) Shift\r\n Schedule: Tuesday through Saturday, 8:00 am to 4:30 pm. (Regular Days Off: Sunday, Monday)\r\n Will be required to travel\r\n Must be flexible in order to meet the needs of the agency and programs.\r\n \r\n \r\n PCN: 135647\r\n \r\n \r\n Location: North Region, Public Programs, Windham (Willimantic), CT\r\n Full Time: 80-hour/Biweekly\r\n First (1st) Shift\r\n Schedule: Sunday through Thursday, 8:00 am to 4:30 pm. (Regular Days Off: Friday, Saturday)\r\n Will be required to travel\r\n Must be flexible in order to meet the needs of the agency and programs.\r\n \r\n \r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n Your role as a DS Services Assistant Regional Residential Manager\r\n \r\n The Developmental Services Assistant Regional Residential manager directs and coordinates operations for community living arrangements, overseeing daily program administration, staff recruitment, training, scheduling, and performance evaluation. This position assists the Director of Residential Programs with policy development, strategic planning, and program goals. Incumbents will ensure compliance with federal and state regulations, accreditation standards, environmental safety requirements, and organizational policies while promoting high-quality, person-centered services. This position requires on-call availability and is responsible for providing leadership during emergencies and critical incidents, ensuring continuity of operations, supporting staff, and promoting the health, safety, and well-being of individuals receiving services.\r\n � ��\r\n \r\n \r\n \r\n \r\n \r\n �We hope you take this opportunity to continue your career with us and make an impaCT!\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n

Selection Plan

�FOR ASSISTANCE IN APPLYING:�\r\n\r\n\r\n Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.�\r\n If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or Edward.Magnano@ct.gov.\r\n\r\n\r\nBEFORE YOU APPLY:�\r\n\r\n Preferred Location: Select all location(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location.�\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. �\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.�\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n\r\n\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:�\r\n\r\n Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).���\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.\r\n\r\nQUESTIONS? WE’RE HERE TO HELP:�\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ethan.Ives@ct.gov.�\r\nJoin the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services this class is accountable for assisting a manager of higher grade in the implementation and management of programs for individuals with an intellectual disability in agency community residential services and campus residential settings or in the development and management of contracts for private community supports.\r\n

EXAMPLES OF DUTIES

\r\n Assists in directing staff and operations of an agency program;�\r\n Coordinates, plans and manages activities of an agency program consisting of community living arrangements, campus residential programs or privately contracted supports;\r\n Formulates program goals and objectives;�\r\n Assists in development of policies;�\r\n Schedules, assigns and reviews work of staff;�\r\n Provides staff training;�\r\n Ensures protection of individuals quality of life by monitoring program compliance and environmental safety issues;�\r\n Assists in establishing and maintaining ICF/ID certification including developing plans of correction;�\r\n Leads the recruitment and hiring of staff, including outreach, interview and selection;\r\n May oversee interdisciplinary team process and/or development of an overall plan of services for assigned individuals;�\r\n May assist a Manager/Director in developing private sector contracts and monitoring quality of service delivery;�\r\n Performs related duties as required.�\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n Considerable knowledge of\r\n \r\n current trends and practices regarding provision of integrated, supportive community based services to individuals with an intellectual disability;\r\n state, private and community human service programs particularly those which provide services to individuals with an intellectual disability or services needed by individuals with an intellectual disability to participate in the community;\r\n \r\n \r\n Knowledge of\r\n \r\n and ability to apply management principles and practices;�\r\n relevant state and federal laws, statutes and regulations;�\r\n interdisciplinary approach to program planning;�\r\n human rights of individuals with an intellectual disability;\r\n \r\n \r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written communication skills.�\r\n \r\n \r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of experience in a supervisory capacity in a program for individuals with an intellectual disability.\r\n\r\n\r\nNOTE: For state employees this experience is interpreted at the level of a Developmental Services Residential Program Supervisor 1, Developmental Specialist 2 or Developmental Services Case Manager.\r\n

PREFERRED QUALIFICATIONS

\r\n\r\n Experience working with intellectual and developmental disability services\r\n Experience with person-centered support practices, rehabilitative and interdisciplinary service delivery, and integrated community based programs.\r\n Experience with management principles and experience managing unionized employees.\r\n Experience applying federal and state laws, regulations, accreditation standards, and human rights protections for individuals with intellectual disabilities.\r\n Experience with public, private, and community human service systems, including best practices that support community inclusion and quality outcomes.\r\n Experience demonstrating strong leadership, supervisory, organizational, analytical, and problem‑solving skills.\r\n Experience with effective interpersonal, oral, and written communication.\r\n Experience administering complex program operations and ensuring regulatory compliance.\r\n Experience leading multidisciplinary teams and developing staff.\r\n\r\n\r\n

SPECIAL REQUIREMENTS

\r\n\r\n Incumbents in this class may be required to be certified in accordance with Department of Developmental Services regulations for the administration of medication by certified unlicensed personnel.\r\n Incumbents in this class may be required to travel.�\r\n\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.�\r\n