Associate Director, Quality Assurance

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com

• Serve as a member of the Senior Leadership Team, accountable to the General Manager and Board of directors with full responsibility for the company’s Quality, Safety, and Airworthiness domains.
• Own and steer quality metrics and related improvement initiatives across the organization, aligning performance with corporate objectives and long-term strategy.
• Act as the primary quality and airworthiness authority on all quality system matters, including unresolved discrepancies and systemic risks.
• Provide strategic leadership to strengthen the company’s quality culture, governance, and regulatory standing.

• Direct the Quality Management System to ensure absolute compliance with multi-jurisdictional airworthiness authorities (CAAS, FAA, CAAC, EASA, JCAB, TCAA, ANAC, etc), serving as the primary site liaison for regulatory audits, approvals, and compliance oversight.
• Oversee the management, review, and revision of Airworthiness Maintenance Organization Expositions, Quality Manuals, and RSM/QCM procedures, ensuring strict alignment with manufacturer overhaul manuals, service bulletins, and approved technical data specific to C-7 accessory categories.
• Lead the Corrective Action Board and champion the Safety Management System (SMS), ensuring rigorous investigations, root-cause analysis (including PFMEA and risk mitigation for CTQs), and timely closure of discrepancies or safety reports.
• Manage the evaluation, approval, and performance monitoring of external suppliers, sub-contractors, and specialist service providers, ensuring incoming components, materials, and specialized processes meet rigid airworthiness and quality criteria.
• Authorize technician work certifications, approve new repair capabilities, and guarantee that proper execution of tags, forms, and authorized release certificates ensures zero unserviceable or non-airworthy parts are installed or released.
• Support NPI activities by providing expertise to ensure new repair capabilities met the requirements for airworthiness approvals  
• Manage Materials Lab to ensure compliance to applicable requirements and regulations at the same time supporting Operations to turn around test results

• Manage the Calibration team and ensure all equipment and tools meet calibration standards
• Build, mentor, and lead a high-performing team of quality engineers, inspectors, and auditors; manage department budgets, resource allocation, talent development, and succession planning to support operational demands.

• Drive the adoption of advanced digital solutions, IT data analytics, and automation to enhance QA visibility, streamline investigations, track Cost of Poor Quality (COPQ) metrics, and reduce operational cycle times.

• Degree in Engineering / Quality Management or equivalent
• Minimum 12 years of experience in aerospace MRO, of which at least the recent 5 years of experience in Quality Assurance/Compliance Monitoring and Internal/ auditor
• Completed training in the Civil Aviation Regulations: SAR145, FAR145, EASA145 & CCAR145
• Preferably passed the Air Legislation examination paper - L11/L12/C01 (CAAS) and/or M10 (EASA)
• Completed ICAO approved Safety Management System (SMS) training
• Working knowledge of SAP, Solumina and Civil Aviation Authority platforms (eSOMS, IFP, FSOP)
• Knowledge and experience with ISO 9001/AS 9110 quality management system
• Good working knowledge and use of technical data and workshop processes - inspection, thermal spray, welding, cleaning, NDT, plating, machining, engine manuals and part blueprint
• Demonstrated leadership responsibilities, supervisory/mentorship skills and demonstrated high ethical standards
• Team player with excellent interpersonal and communication skills
• Highly motivated, innovative, meticulous, analytical with proven track record of timely delivery
• Strong strategic and business thinking to provide business guidance
• CORE Champion

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