WorkForce Suite Implementation 172181

Technical Consultant

Position Overview

The Technical Consultant is responsible for supporting the implementation, configuration, and optimization of the EmpLive pay and roster rules for customers. Working closely with project teams, stakeholders, and customers, the consultant will analyze business requirements, configure award rules, support testing activities, and contribute to successful project delivery.  

Responsibilities

• Responsible for participating in the gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating and maintaining business requirement documents.
• Estimate work effort and communicate with other consultants and stakeholders on project status.
• Review and interpret customer-specific needs and communicate information to WFS project teams.
• Responsible for configuring accurate rules / award interpretation using T-SQL as per requirements.
• Partner with all WFS internal teams during project phases to ensure successful customer implementation.
• Assist internal customers with software testing along with roll out and go-live activities such as data loads and system initialization.
• Become familiar with aspects of labour laws and how they impact employers and their employees.
• Help maintain requirements and keep records of important project artifacts in designated project repository.
• Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success

 Requirements

• Strong technical and analytical aptitude, to analyse problems and identify root causes
• Strong knowledge of SQL/ T-SQL and experience writing complex queries
• Excellent oral and written communication skills
• Prior customer facing role experience is highly preferred
• Experience with business applications, such as Word, Excel, etc.
• Must work well as a team member and individually
• Familiarity or experience utilizing Java, C#, C++ or similar 4GL programming languages
• Experience or background in HR, Payroll, or Time and Attendance preferred
• Ability to work with a dynamic, customer-focused team and establish excellent working relationships internally and externally

Technical Consultant

Position Overview

The Technical Consultant is responsible for supporting the implementation, configuration, and optimization of the EmpLive pay and roster rules for customers. Working closely with project teams, stakeholders, and customers, the consultant will analyze business requirements, configure award rules, support testing activities, and contribute to successful project delivery.  

Responsibilities

• Responsible for participating in the gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating and maintaining business requirement documents.
• Estimate work effort and communicate with other consultants and stakeholders on project status.
• Review and interpret customer-specific needs and communicate information to WFS project teams.
• Responsible for configuring accurate rules / award interpretation using T-SQL as per requirements.
• Partner with all WFS internal teams during project phases to ensure successful customer implementation.
• Assist internal customers with software testing along with roll out and go-live activities such as data loads and system initialization.
• Become familiar with aspects of labour laws and how they impact employers and their employees.
• Help maintain requirements and keep records of important project artifacts in designated project repository.
• Attend training courses and undertake self-learning as required to further develop the skills and knowledge necessary for continued success

 Requirements

• Strong technical and analytical aptitude, to analyse problems and identify root causes
• Strong knowledge of SQL/ T-SQL and experience writing complex queries
• Excellent oral and written communication skills
• Prior customer facing role experience is highly preferred
• Experience with business applications, such as Word, Excel, etc.
• Must work well as a team member and individually
• Familiarity or experience utilizing Java, C#, C++ or similar 4GL programming languages
• Experience or background in HR, Payroll, or Time and Attendance preferred
• Ability to work with a dynamic, customer-focused team and establish excellent working relationships internally and externally