Training and Accreditation Manager

To educate and upskill operational colleagues through training, coaching and knowledge transfer initiatives. 

• Development of training programmes, workshops and other initiatives to coach and support the knowledge transfer and skill development of the banking operational teams/colleagues.
• Monitoring the effectiveness of training programmes and making recommendations for improvement.
• Identification of industry trends and developments to implement best practice in learning and development.
• Execution of training needs assessments and collaborating across the bank to identify gaps in knowledge and skills.
• Participation in projects and initiatives to improve operational efficiency and effectiveness in relation to learning and development.
• Identifying risk and issues internally within team and ability to escalate appropriately.
• Maintain Barclays branding, ensuring all materials are reflective of the standards; adhering to Barclays governance, standards and policies.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Training and Accreditation Manager at Barclays, where you will help shape the future of banking by educating and upskilling operational colleagues through training, coaching and sharing your own knowledge.

To be successful as a Training and Accreditation Manager, you must have experience with

• Coaching and development skills; experience supporting and mentoring colleagues and proactively identifying skills, knowledge and training gaps.
• Previous experience of managing risk and strengthening controls.
• Proven experience consulting on complex, escalated people issues and advising People Leaders to enable timely and effective resolution.
• Proven experience assessing training programmes and implementing improvements to enhance efficiency and effectiveness.
• Working knowledge of risk management policies and procedures.

Some other highly valued skills may include

• Presentation skills: ability to prepare and deliver clear, impactful presentations tailored to different audiences, including senior stakeholders and cross-functional teams.
• Experience in Fin Crime and Business banking knowledge

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of our Glasgow or Manchester campuses.