External Credentialing Specialist

The Hayes Locums External Credentialing Specialist works closely with our medical staff hospital partners to ensure provider hospital privileging applications are accurately prefilled and contain all required credentialing information to support timely submission and approval. This role serves as a key liaison between providers, internal credentialing teams, and healthcare facilities to help ensure timely, accurate provider placements nationwide. Success in this role requires strong attention to detail, organization, communication, and the ability to manage multiple priorities in a fast-paced environment.

This position provides exposure to healthcare operations, provider onboarding, credentialing, and client services, with opportunities for professional development and career growth within Hayes Locums.

• Support medical staff professionals in maintaining compliance with regulatory and accrediting body requirements by collecting documentation and maintaining accurate provider records.

• Facilitate practitioner privilege requests by gathering, reviewing, and obtaining competency and supporting documentation.

• Coordinate the verification process by managing follow-up activities and assisting medical staff professionals with obtaining required verifications.

• Manage credentialing activities for physicians and allied health professionals, ensuring timely completion of application and privileging requirements.

• Maintain accurate and confidential credentialing and provider files while ensuring adherence to organizational policies and industry standards.

• Work in conjunction with our Internal Credentialing team to confirm the required credentialing information and supporting documents.

• Proactively communicate progress, updates, and potential issues to relevant stakeholders.

• Your regular work schedule will be 9:00 a.m. to 6:00 p.m., Monday through Friday, including a one-hour unpaid lunch break each day, for a regular 40-hour work week

• Eligible for one remote workday per week after completion of a 90-day training period, subject to maintaining good standing and manager approval.

• Associate's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.

• 2+ years of experience in healthcare credentialing, provider enrollment, medical staff services, healthcare administration, compliance, or a similar role requiring the management of confidential, sensitive, or regulated information.

• Strong attention to detail with the ability to review, validate, and maintain complex documentation and records.

• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines simultaneously.

• Excellent written and verbal communication skills

• Proficiency with Microsoft 365 products, including Excel, Word, Outlook, and PowerPoint

• Ability to learn new systems, processes, and regulatory requirements in a fast-paced environment.

• Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field.

• Direct experience with physician or advanced practice provider credentialing, privileging, or provider enrollment.

• Experience working with hospitals, medical staff offices, healthcare facilities, healthcare staffing firms, or managed care organizations.

• Knowledge of credentialing standards and regulatory requirements, including Joint Commission, NCQA, CMS, or state licensing requirements.

• Experience with credentialing software, CRM platforms, or provider management systems such as MD-Staff, Salesforce, or similar applications.

Hayes Locums is one of the United States’ leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations nationwide. Our passion is matching physicians and advanced practice clinicians with the right locum tenens opportunities because quality matches lead to quality care.

Founded in 2012, Hayes Locums is trusted by physicians and healthcare partners nationwide for integrity, reliability, and service excellence, and is ranked the 6th largest locum tenens firm by Staffing Industry Analysts (SIA).

Hayes Locums fosters a high-performance culture built on collaboration, accountability, and shared success. Our in-office environment is intentionally designed to support focus, connection, and professional growth. You'll join a collaborative team in a fast-paced environment where results, innovation, and continuous development are valued.

Our Fort Lauderdale office features:

• Modern, open office design with glass-walled offices and spacious workstations

• Dedicated lounge areas for collaboration and recharge

• Private, employee-only onsite gym

• Fully stocked kitchens on each floor

• Onsite amenities including ping pong, foosball, and a golf simulator

Hayes Locums is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where all qualified individuals are considered. Employment decisions are based on qualifications, merit, and business needs.