Service Dispatcher

The Service Coordinator / Dispatcher is responsible for managing the full lifecycle of service work orders, including intake, scheduling, dispatch, quoting support, documentation, billing coordination, and customer communication. This role serves as the central operational hub between customers, technicians, subcontractors, vendors, and internal departments to ensure timely service delivery, accurate financial processing, and high-quality customer experience.

• Create, schedule, dispatch, update, and close service work orders in accordance with service level expectations • Coordinate schedules with technicians, subcontractors, and customers while optimizing routing and daily workload • Monitor dashboards, reports, and portals to maintain accurate job status and respond to newly released work • Prioritize work based on customer requirements, service agreements, and operational needs

• 22 days PTO

• 401(k) with matching contribution

• Medical coverage, plus dental, vision, and life insurance