Commercial Program Manager

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.

• →Manage and organize operational aspects of the delivery of the enterprise portfolio of projects. 
• →Analyze and identify problems, risks, and issues across the project portfolio regarding the delivery of projects, budget management, resource management.  Ensure portfolio governance, communication and escalate to stakeholders for resolution.
• →Review project deliverables; collaborate with project managers to ensure that all deliverables are accurately completed and meet intended quality.
• →Enforce the adherence of the Project Development Life Cycle (PDLC) process, deliverable templates, gates for review and approval.  Communicate regularly with project managers and other stakeholders to follow-up on the status of deliverables, key processes.
• →Define and manage and facilitate a monthly budget reconciliation process, manage the forecast across the full portfolio. 
• →Use project management tools to support the business processes associated with individual projects and the portfolio with regards to project planning, resource management, budget tracking, risk and issue management, document management, etc.
• →Lead and facilitate workshops with representatives from multiple departments to agree on a single, complex process and define ownership of individual steps, important hand-offs, etc.
• →Conduct training for multiple department responsibilities, including use of systems and monthly budget reconciliation process.  Provide training of the PDLC and expected roles and responsibilities to less experienced staff. 
• →Develop and maintain positive working relationships with project managers and other stakeholders.
• →Guide and mentor more less experienced members of the team, orientate new associates, with respect to the responsibilities and activities associated with the EPMO.
• →Perform other duties as assigned.

Manage and organize operational aspects of the delivery of the enterprise portfolio of projects, including both IT and departmental projects.  Analyze and resolve portfolio issues regarding budget management, project delivery, enterprise resource management, and change control management.  Play an integral role in transformational efforts to define new enterprise processes.  Play a key role in portfolio governance activities.

• A combination of education and related work experience
• Five to seven years of professional experience in a project delivery environment
• Strong background in project management principles
• Established track record of analyzing and improving enterprise processes
• Knowledge of project management methodologies, processes, and tools
• Knowledge of Project Development Life Cycle
• Advanced analytical skills, with the ability to interpret and synthesize complex data sets
• Strategic and critical thinking skills
• Strong analytical skills
• Strong business acumen and political savvy
• Strong negotiation skills
• Strong written and verbal communication skills
• Strong problem-solving skills
• Ability to work effectively with a wide variety of people in individual and group settings
• Strong organizing skills, with the ability to prioritize and respond to shifting deadlines
• Strong time management skills
• Ability to manage diverse and deadline-oriented workflow
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• MBA, BS in MIS or CIS
• PMP certification through a PMI® Certification Board Center
• Strong experience in budgeting and financial management across multiple projects or for a departmental budget
• Experience leading workshops and meetings comprised of managers from different departments
• Experience with Microsoft Project Server

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia
   

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.

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