Senior Manager Brand Operations - San Francisco / Los Angeles

Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 2,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full ISO 27001, ISO 27701, SOC 2, GDPR, EN18031, and HIPAA compliances, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.Plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.

• Define the next-gen paradigm for human-AI interaction.

• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.

• Work with passionate teammates who value innovation, collaboration, and customer success.

• Grow your career in a culture that champions continuous learning and fast career development.

• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

Plaud is scaling brand marketing across global, Americas, and EMEA teams, with a global brand campaign launching in 2027. This role is the operational hub that turns global plans into coordinated regional execution. You'll build the processes, playbooks, and planning rhythms that help the team launch with consistency, move faster, and scale without depending on any one person's bandwidth

• Own the operational plan for global brand campaigns and tentpole moments, from brief through regional launch.

• Build launch calendars, milestones, and readiness reviews across global, Americas, and EMEA teams.

• Coordinate with agency partners, regional leads, and cross-functional teams to keep timelines and deliverables aligned.

• Design and maintain playbooks that define how global campaigns are handed off, adapted, and localized by region.

• Set clear standards for what stays global, what regions adapt, and who approves each stage.

• Partner with regional leads to manage localization workflows, translation, and market-specific adaptation.

• Build the creative intake, ticketing, and prioritization system for brand, content, and shoot requests.

• Map creative capacity across in-house teams, agencies, and freelancers, and flag resourcing gaps early.

• Run production planning for content and shoots, including scheduling, budgets, and asset delivery.

• Lead the annual and quarterly marketing planning cycle, including roadmap development and OKR tracking.

• Run project management across brand initiatives: scoping, timelines, dependencies, risks, and status reporting.

• Maintain a single source of truth for the marketing roadmap across global and regional teams.

• Support team planning, including headcount mapping, onboarding, and operating rhythms.

• Run recurring team rituals such as weekly syncs, planning reviews, and post-launch retrospectives.

• Roll out new processes and tools, and drive adoption across the team.

• Every global campaign ships with a documented plan, regional handoff, and localization path.

• Creative requests flow through one intake system with clear priorities and turnaround times.

• A working brand operations playbook covers planning, launches, content and shoots, resourcing, and localization.

• Regional teams execute global campaigns consistently, with fewer last-minute escalations.

• 8+ years in marketing operations, brand operations, program management, and/or agency production.

• Experience running multi-region campaigns or launches across the US and Europe.

• Proven track record building processes and playbooks from scratch in a fast-growing company.

• Strong command of project management tools such as Notion, Asana, Airtable, or similar.

• Clear, calm communicator who aligns senior stakeholders, agencies, and regional teams.

• Comfortable with ambiguity, and skilled at bringing structure to fast-moving work.

• Background in consumer tech, hardware, or AI.

• Experience with localization workflows and global creative production.

• Experience supporting a global brand campaign with a lead creative agency.