Senior Financial Aid Administrator

About Us - Values Overview

Department Summary

The Financial Aid & Scholarships (FAS) Office plays a vital role in promoting student access, retention, and success by delivering comprehensive financial aid and scholarship services. FAS manages the administration of federal, state, institutional, and private aid programs; processes and evaluates financial aid applications; and provides accurate, timely, and student-centered advising to students and families. The department is committed to fostering an inclusive environment, ensuring regulatory compliance, and helping students make informed financial decisions that support their educational aspirations.

Position Overview

This position serves as a team leader within the Financial Aid & Scholarship (FAS) Office Eligibility Team, manages the financial aid verification process required for the effective, efficient and compliant administration of financial aid, and possesses a high level of expertise regarding federal, state, and institutional aid administration.

Minimum Qualifications

Bachelor's degree and four years of financial aid administration and/or related experience or an equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

• In-depth knowledge of financial aid administration
• In-depth knowledge of financial aid policy & procedures and/or the ability to quickly assimilate
• Strong attention to detail, analytical, and critical thinking skills
• Strong organizational, planning, and decision-making skills
• Ability to problem-solve and manage multiple tasks in a fast-paced, high-pressure environment
• Ability to effectively communicate with various populations verbally and/or in writing
• Work well on a team or independently
• Strong leadership and diplomacy skills
• Develop & maintain effective working relationships
• Foster collaboration with colleagues and campus partners
• Maintain and continually develop knowledge of financial aid administration rules, regulations, policy, procedures, and best business practices

Preferred Qualifications

Three years of financial aid experience preferred, with knowledge of federal and state financial aid regulations. The ideal candidate will demonstrate excellent customer service, communication, organizational, and presentation skills, as well as strong attention to detail. Candidates should possess critical thinking, problem-solving, and data analysis abilities, including proficiency with Excel. The ability to effectively manage multiple priorities, work independently with minimal supervision, and collaborate with staff and leadership at all levels is highly desired. Integrity, professionalism, and a commitment to teamwork are essential.

Required License/Registration/Certifications

As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing.

Job Duties

• Serves as a team lead within the Financial Aid & Scholarship (FAS) Office, responsible for managing financial aid verification processing and reporting while serving as a backup to other Eligibility Team responsibilities.
• Manages, monitors, and maintains verification and eligibility processes for compliance, quality assurance, efficiency, and to ensure the best business practices.
• Assists with office-wide quality controls and audits.
• Maintains a high level of expertise regarding federal and state rules and regulations and institutional policy and procedures.
• Provides expert level counseling and/or guidance to students, families, or external partners.
• Provides training and guidance to team members, colleagues, and campus partners.
• Monitors for federal, state, and industry updates and emerging trends. Advises leadership team and develops best business practices.
• Participates in financial aid outreach events.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing. 

Environmental Hazards

• No adverse environmental conditions expected. 

Work Schedule

Monday through Friday, 8:00-5:00pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.