Academic Services Manager - Graduate Psychology

The Academic Services Manager functions as the primary customer service point of contact for the students, University personnel, and other relevant publics interacting with the Department of Graduate Psychology. This role provides management, organization, accreditation, and administration support for the operation of the Graduate Psychology Department.

• Coordinate academic operations with other university departments or personnel as needed for effective operations and alignment with relevant accreditation, state, or institutional policies or requirements.
• Maintain program records, accreditation reporting items, and databases as assigned by Department Chair, Program Director(s) and/or Dean.
• Assist Faculty, Director of Clinical Training (DCT) and EPC with tracking data for probe courses, clinical courses, and clinical placements (including site, supervisor, clinical paperwork, etc.)
• Provide administrative and clerical support to Graduate Psychology programs as assigned by Chair/ Program Directors.
• Coordinate hiring of department graduate assistants (GA), teaching and research assistants (TA/ TRA).
• Assist Department Chair and Program Directors in creating, maintaining, and proofing of department course rotations, course schedules, textbook assignments, syllabi continuity, and coordinate course scheduling and reporting as required by central departments.
• Plan, organize and execute CHBS events (to include but not limited to PsyD events, commissioning, PsyD/ MS ceremonies and other event planning and duties as needed) and assist with other CHBS event planning as needed.

• Bachelor's Degree required, M.A. in a relevant field preferred
• Prior experience in higher education administration and/or professional/educational administration
• Proficient in standard software programs used for administrative services, such as the MS Office suite, and have aptitude for learning software packages specific to higher education such as Banner, Canvas, Cognos, and Degree Works is preferred

• Be able to interact well with relevant parties, including students, staff, faculty, and the public; strong interpersonal skills are needed to be successful in this role
• Must be able to work with minimal supervision while knowing when consultation is needed, be self-motivated, and have excellent organizational and communication skills
• Ability to maintain confidentiality using strict discretion with program information
• Ability to communicate in a clear, professional manner with faculty, staff, students, and other university departments
• Able and willing to work both independently and as part of a team
• Self-motivated to successfully complete work schedule and tasks
• Dependable, positive, adaptable, personable, professional appearance, appropriate utilization of discretion with staff and students, and have a service-orientated approach
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.