Clinical QA Nurse Specialist

Vida is looking for a licensed RN or LPN to manage clinical review requests, escalations, and member inquiries in a fully remote, virtual care setting. You’ll analyze medical records, investigate concerns from members and internal teams, and see each case through to resolution. Along the way, you’ll help shape quality, safety, and process improvements across our clinical operations.

Active RN or LPN license in good standing.

Minimum of 2 years of experience in a primary care, family medicine, internal medicine, or outpatient clinical setting.

Experience reviewing medical records and clinical documentation.

Strong written and verbal communication skills.

Excellent organizational skills and attention to detail.

Proven ability to analyze situations, identify issues, and implement appropriate solutions.

Ability to work independently and effectively in a fully remote environment.

Strong computer and technology proficiency.

Able to efficiently utilize cloud-based technologies including Slack, Google Workspace, Zendesk, Zoom, electronic medical records, and telehealth platforms.

Able to navigate multiple systems simultaneously while maintaining accuracy and efficiency.

Demonstrated ability to manage multiple priorities in a fast-paced setting.

Commitment to providing compassionate, patient-centered support.

Able to adapt to evolving workflows, technology platforms, and operational processes.

Experience in a telehealth or virtual care environment.

Experience with utilization management, prior authorizations, or clinical review processes.

Experience supporting obesity medicine, chronic disease management, primary care, or population health programs.

Experience with quality assurance, compliance, clinical operations, or care coordination activities.

Familiarity with electronic prescribing systems and electronic medical records.