Marketing & Fulfillment Coordinator

Network Health’s success is rooted in its mission to create healthy and strong Wisconsin communities. Network Health is seeking a Marketing & Fulfillment Coordinator to support the execution of marketing and member communications through the coordination, development, and fulfillment of print and communication materials. 

The position works closely with internal teams and external vendors to ensure deliverables are accurate, compliant, on brand, and completed on time. Responsibilities include managing written communications, print production workflows, translation requests, recurring mailings, inventory of marketing materials, and vendor file exchanges.

• →Promote a positive working relationship with internal teams and external partners, including print, mail and fulfillment vendors.
• →Create or update letters and manage internal reviews in collaboration with the marketing and internal teams to ensure accuracy, timeliness and brand alignment, while applying strong attention to detail and a friendly, informative writing style that clearly communicates important information to members. Ensure that the information is complete to move to print and fulfillment. The print and fulfillment will be a shared responsibility within the team.
• →Manage a variety of marketing and communication deliverables using creativity, problem solving skills and technical and informal writing styles as appropriate—to ensure accuracy, brand consistency and compliance with corporate style and governmental standards.
• →Assist with exchanging files, mailing lists and proofs with vendors; maintain effective workflows to meet project timelines.
• →Manage inventory and order requests of print materials, envelopes, letterhead and corporate items; stay up to date on USPS mailing regulations impacting fulfillment activities.
• →Assist with the creation and distribution of recurring mailings throughout the year of print materials such as formularies, directories, etc.
• →Assist with creating, maintaining or updating Smartsheet and QuickBase projects for Marketing as needed.
• →Manage translation requests including monitoring, submitting and asking for assistance from the team as needed to ensure that translations are processed timely.
• →Participate in campaign planning, brainstorming and team planning sessions as needed; contribute ideas to improve processes, reduce costs and enhance the experience of key constituents.
• →Follow marketing processes, desk procedures and applicable regulatory requirements to ensure compliance across all deliverables.
• →Develop and maintain successful working relationships with leaders, stakeholders, employees and vendors.
• →Submit invoices for departmental approval and route to Finance for processing.
• →Support cross-training initiatives, fulfillment, marketing and communications reporting functions, and other tasks as assigned.

• Associates degree or at least four years of related experience required.
• 2-5 years of experience in print production, mailings and fulfillment preferred.
• 1-2 years of copywriting, editing and communications experience required
• 1-2 years of coordinating multiple projects, simultaneously
• Experience with quoting process and vendor selection based on quality, price and service
• Experience with and understanding of postal regulations and mailing requirements/standards

Network Health is an Equal Opportunity Employer.