Sustaining Operations Program Manager

As a Post Launch Production Program Manager, you will play a pivotal role in driving the success of manufacturing operations within Intel's Central Engineering Group. You will lead cross-functional teams, manage schedules, oversee project deliverables, and ensure operational efficiency to maintain production and maximize revenue/margins. Your ability to manage complex projects and ensure seamless collaboration across teams will directly contribute to delivering world-class technology solutions to our customers. 

The Central Engineering Group (CEG) is at the core of Intel's innovation, focused on delivering exceptional engineering and manufacturing solutions. As part of the Networking Platforms Operation (NPO) Manufacturing Operations organization, this team works across multiple disciplines to support Intel's technological advancements and broader corporate goals. Joining this group means being part of a collaborative environment that values precision, innovation, and the drive to push boundaries in the industry. 

NPO is an exciting and critical board design, validation, and manufacturing team responsible for providing and supporting Ethernet products and technology. As part of the NPO Team, you would be joining a mature team that has been productizing and selling Ethernet products for years and will continue to deliver world-class products that are extensively tested for network interoperability, reliability, and performance.

Business Project/Program Manager Grade 007

• →Plan and manage programs and projects tied to technology, products, or processes to sustain production and optimize revenue/margins. 
• →Serve as the primary interface between marketing, planning, and customer account teams to drive product modifications and customer-specific requirements. 
• →Collaborate with operations and engineering teams to implement plans into manufacturing and contract manufacturing environments. 
• →Prioritize and manage requests for activities to ensure uninterrupted production and revenue flow. 
• →Drive engineering change orders (ECOs) and launch customized/new product introductions (NPIs). 
• →Partner with marketing and planning teams to align on roadmap activities and future initiatives, as well as manage the complete Ethernet adapter product line post-SRA through Product Discontinuance.
• →Oversee firmware updates, quality event resolutions, and customer inquiries related to products. 
• →Lead product discontinuance activities to completion. 
• →Identify and implement process improvements to enhance efficiency and productivity.

• Strong ability to multi-task and manage several activities at once.
• Strong attention to detail and organizational skills to track and communicate direction/status.
• Strong problem-solving abilities to help drive resolution of unforeseen issues.
• Excellent communication skills both verbally and non-verbally in an effective, professional, clear, and honest manner with team members, customers, and leadership.
• Able to deal with ambiguity, cope with change and can comfortably handle risk and uncertainty.
• Be self-driven and motivated.
• Lead a highly matrixed, cross-organizational team directly tied to the development, implementation and/or upgrade of technology or products for external customers.
• Manage projects and programs that contribute to overall goals and objectives of significant segments of the organization through all phases of their lifecycle.
• Manage interdependencies and integration among multiple projects, teams, and stakeholders.
• Gather and review requirements for completeness and clarity.
• Set direction for programs by determining and then balancing technical need versus the business impact while operating within Intel guidelines.
• Act as key interface for stakeholders and leadership internally.
• Oversee identification of tasks, research, dependencies, and costs, then communicating expectations to core team members.
• Create, track, and adjust program schedule, while ensuring appropriate progress.

• Bachelor's Degree in Engineering, Business Administration, Supply Chain or related field.

The experience must include:

• 7+ years of relevant experience in product development/manufacturing/operations environment.
• 5+ years Program Management experience, managing a technical team or organization including project related schedules/deliverables.
• 5+ years customer-facing experience in requirement gathering and product support.
• 3+ years of demonstrated leadership experience.