Medical Receptionist - CVICU FT Day Shift 06:45 - 19:15

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**All Candidates must attach an up-to-date resume to their application.  Please see below. **

Located in the heart of Nashville, Tennessee, Vanderbilt University Medical Center is more than a workplace—it’s a community driven by a shared mission: to advance health and wellness through world-class patient care, education, and research.

Here, you’ll find:

• Purpose: Every role contributes to something bigger than yourself.
• Growth: Your expertise will be valued, your knowledge expanded, and your abilities challenged.
• Belonging: We celebrate individuality and create an environment where everyone can thrive.
• If you’re passionate about making a difference and want to be part of a team that never settles for “good enough,” Vanderbilt is the place for you.

• Full-Time Day Shift - 6:45 am - 7:15 pm (three 12-hour shifts/week)
• Shifts rotate throughout the week
• Note: Set schedules are not available.  Schedules are determined by unit clinical staffing needs.

·         One year of previous experience in a hospital setting

·         Flexible availability

·         Professionalism and reliability

·         Excellent communication and teamwork skills

·         High emotional intelligence

Responsibilities:

Certifications:

Work Experience:

Experience Level:

Education:

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.

• Be part of a nationally recognized medical center.
• Work alongside passionate professionals who care deeply about patients and each other.
• Opportunities for growth and advancement within a supportive environment.

• Current Vanderbilt employees: Apply via the internal job board in Workday.  Search for “internal jobs”, enter your work information manually and upload your resume.
• All Candidates: Upload a current resume and ensure that it meets the following:
• Is current and includes all patient care positions held (experience cannot be credited for positions not listed)
• Includes start and end dates (month and year) for each position
• Is listed in chronological order (most recent position first)
• Clearly outlines job responsibilities and patient care skills utilized
• Identifies the hospital units worked on, if applicable
• Includes all clinical rotation information for nursing students
• Is submitted in Microsoft Word or PDF format (screenshots cannot be accepted)

KEY RESPONSIBILITIES
• Processes orders according to guidelines, follows computer downtime procedures.
• Enters and updates information in computer system to assure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
• Orders, maintains and uses supplies in a cost effective manner.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Patient Documentation (Fundamental Awareness): The ability to receive and record patient information.
• Telephone Skills (Fundamental Awareness): Knowledge of the skills, procedures, attitudes, etiquette and competencies necessary for successful telephone communication with customers.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities: