Technical Support Engineer

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

• →Provide first-line technical support for the Planned Maintenance System (PMS), responding to vessel and stakeholder queries in a timely and professional manner.
• →Liaise with vessel crews, Technical Managers, Fleet Managers, and other stakeholders to investigate, troubleshoot, and resolve PMS-related issues.
• →Maintain and update PMS databases, including equipment hierarchies, maintenance tasks, spare parts records, and technical documentation in accordance with company standards.
• →Review maker's manuals, drawings, and technical documents to extract, validate, and standardize spare parts, component, and maintenance information.
• →Perform quality assurance and data validation activities to ensure accuracy, completeness, and consistency of PMS data.
• →Support PMS database Projects, migration, standardization, and continuous improvement across the fleet.
• →Execute bulk data updates, cleaning, and verification activities to maintain high data quality standards.
• →Prepare reports, analyze PMS data, and provide insights using Microsoft Excel and other reporting tools.
• →Contribute to process improvement initiatives and special PMS-related projects.
• →Deliver a high level of customer service while supporting vessels and internal stakeholders.
• →Support team objectives and undertake additional responsibilities assigned by the Team Lead.
  

• Diploma or bachelor’s degree in marine engineering, Mechanical Engineering, Electrical Engineering, or a related technical discipline.
• Minimum 1 year of experience in PMS support, maintenance planning, PMS database building, or related technical functions.
• Experience in PMS data management and technical support for vessels or maritime operations is preferred.
• Strong proficiency in Microsoft Excel, including formulas, lookups, filtering, data analysis, and reporting.
• Basic knowledge of SQL is desirable.
• Good understanding of vessel equipment, maintenance practices, and technical documentation.
• Experience in spare parts extraction, data standardization, and quality assurance activities.
• Knowledge of PMS component structure and maintenance job extraction from maker's manuals is an advantage.
• Previous onboard sailing experience will be considered an added benefit.
  

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Effective stakeholder management and customer service orientation.
• High attention to detail with a focus on quality and accuracy.
• Proactive, self-motivated, and results-oriented approach.
• Ability to work independently as well as collaboratively within a team environment.

Application Deadline: 31st October 2026
Work Location: Chennai, India

#LI-POST