Executive Business Support Officer

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Quick Summary

Key Responsibilities

A minimum NVQ Level 3 in Business Administration, a relevant subject, or equivalent experience. Experience providing support to senior management at Executive Director and Board level.

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Executive Business Support Officer

Location: Hybrid (Expectation to travel into office/meetings throughout)
Working Hours: 37 (Usual business hours 8.45-4.45 Mon-Thurs, 8.45-4.15 Fri. Flexible option available)
Contract Type: Permanent
Salary: £25,877.80 - £34,240.03

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

~1 min read

We are looking for an organised, proactive and professional Executive Business Support Officer to join Waythrough’s Executive Business Support Team, based in Durham.

You will play a key role in supporting our Executive Team and Board of Trustees, helping senior leaders manage priorities, coordinate activities and deliver organisational objectives. Working closely with one or more Executive Directors, you will provide high-quality administrative, operational and strategic support, including diary management, correspondence, meeting coordination and the preparation of reports and presentations.

This is a varied and rewarding role where you will build relationships with senior stakeholders, handle confidential information and help ensure the smooth running of executive and governance activities.

Responsibilities

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We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
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Pension scheme with 4.5% employer contribution, matched up to 6.5%
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Life assurance (3× annual salary)
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Enhanced sick pay and family-friendly pay
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Birthday leave and the option to buy up to 5 extra days’ annual leave
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Professional fee reimbursement for relevant qualifications
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24/7 online GP access and Employee Assistance Programme
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Recognition and long service awards via our Way to Go and Aspirations portals
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£500 Recommend a Friend bonus
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Cycle to Work scheme and Credit Union membership
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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
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Free will writing service and wellbeing initiatives throughout the year

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-11-05