Clinical Applications Specialist, Imaging (Australia / New Zealand)

Philips is a global leader in health technology, committed to improving billions of lives worldwide and to making the world healthier and more sustainable through innovation, driven by the vision of a better tomorrow.

Sales Support

• Apply advanced clinical and technical knowledge to provide guidance and support, enabling smooth integration and effective use of Philips' solutions across healthcare environments.
• Communicate technical and clinical concepts clearly to diverse audiences through training sessions, demonstrations and presentations that showcase the capabilities and benefits of Philips' products and services.
• Assess customer needs through consultations and detailed needs analysis, and develop tailored implementation strategies aligned with clinical and organizational goals.
• Adapt Philips' clinical applications to different healthcare settings, with configurations that optimize functionality and usability for specific clinical requirements.

Customer Training

• Develop educational resources and training materials for specific clinical specialties and user roles.
• Work closely with customers to build user competency, drive adoption and maximize the clinical value of Philips' solutions.
• Provide expert guidance and ongoing support to help customers use Philips' applications effectively.
• Run training sessions that give end users the knowledge and confidence to operate solutions effectively and efficiently.

Customer Satisfaction and Feedback

• Analyze clinical workflows and operational procedures to identify inefficiencies and opportunities to improve patient care and operational efficiency.
• Document and report on application implementations and support activities.
• Deliver implementation plans on time and to agreed milestones.
• Record customer interactions and support activities in CRM systems and use insights to drive continuous improvement and customer satisfaction.

A team driving clinical decision support for Imaging products and solutions, including sales presentations, product demonstrations and educating sales teams on emerging clinical issues.

What we're looking for
A customer-first attitude and:

• You are a qualified Sonographer or Radiographer
• Bring at least 2 years of clinical experience
• Medical radiation use license in Australia or New Zealand would be advantageous
• Strong presentation, communication and follow-up skills
• Self-motivated with the ability to work autonomously
• Willingness to travel to client sites as required.

Interested?
Register your interest by applying to this posting. We will review your profile and, if we see a fit, contact you for an exploratory conversation.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.