Senior Training & Center Specialist

We are looking for a highly motivated professional to coordinate the Customer Experience and Sandvik Coromant Center, combining technical expertise, operational coordination, and customer engagement to deliver outstanding customer experience and support business growth.

• →Coordinate daily center operations and ensure efficient utilization of machines, facilities, and technical resources.
• →Plan and execute customer projects, technical demonstrations, machining trials, and events.

• →Organize and run technical training programs for customers, distributors, and employees, including customized training schedules and project plans

• →Program, set up, and operate CNC machines and create CAM programs for customer applications and demonstrations.
• →Coordinate activities across Sales, Marketing, Product Management, Engineering, and R&D.
• →Manage suppliers and service providers related to equipment, maintenance, and facility operations.
• →Support budgeting, forecasting, reporting, and performance monitoring.
• →Drive continuous improvement, operational excellence, safety, and quality standards.
• →Support business development and strategic customer activities to create business value and exceptional customer experiences.
  

Bachelor's degree, technical diploma, or equivalent qualification in Mechanical Engineering, Manufacturing Engineering, Production Technology, or a related technical field.

Minimum 5 years of experience in machining, manufacturing, metal cutting, or industrial technology environments.

• Proven experience in CNC machining, CAM programming, and manufacturing processes.
• Strong technical knowledge of machining technologies, process optimization, and customer applications.
• Experience coordinating technical projects, training activities, customer events, or technology center operations.
  

• Strong proficiency in Microsoft 365 and digital collaboration tools.
• Excellent communication, presentation, and stakeholder management skills.
• Strong organizational, planning, and project management capabilities.
• Customer-focused mindset with a passion for delivering exceptional experiences and creating business value.
• Leadership and interpersonal skills, including the ability to coordinate cross-functional teams without direct people management responsibility.
• Proactive, solution-oriented approach with a strong focus on continuous improvement and operational excellence.
• Fluent English, written and spoken.