Implementation Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Collaborates with the plan sponsor implementation team regularly.
• Gather and analyze client requirements, alongside the plan sponsor implementation team.
• Assists in developing implementation plans, alongside the plan sponsor implementation team.
• Works with appropriate internal departments to ensure the successful execution of implementation projects.
• Addresses inquiries from the plan sponsor liaison team, providing guidance during the implementation process, as well as contributing to the overall success of plan sponsor onboarding.
• Facilitates mutually beneficial relationships with clients, serving as a primary point of contact throughout the implementation process.
• Delivers leadership and mentorship to the implementation team, fostering a collaborative and high-performing work environment.
• Performs other duties as assigned.

• 1-3 years of experience in health insurance implementation.
• 1-3 years of experience in project management and/or project coordination.
• Demonstrated proficiency in Microsoft Office Suite, particularly Excel and OneNote, as well as Salesforce.

• Project management experience in the health insurance industry.
• Strong problem solving and decision-making skills.
• Excellent collaboration, listening, and teamwork skills.
• Strong written and verbal communication.
• Highly skilled at execution and delivery (planning, delivering, and supporting).
• Excellent attention to detail.
• Ability to build and maintain professional relationships.

• High school diploma or GED.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.